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Arpita Mitra

Senior Research Manager

Arpita Mitra is a Senior Research Manager at IDC Financial Insights responsible for delivering on insurance banking requirements. As the principal analyst, Ms. Arpita leads the insurance business practice for the Asia/Pacific region. Her core research areas include understanding technology trends and predictions, users’ demand and preferences, business models and new practices.

Arpita has more than 15 years of experience, with core competency in the insurance and banking practices. Previously, she served as a research consultant and led advisory assignments for business heads. Prior to joining IDC, Arpita was leading the healthcare insurance practice at WNS Global Services. Before joining WNS, she worked for AXA Business Services for more than nine years as a subject matter expert in insurance research and advisory capacities.


  • Certificate in Insurance, Chartered Insurance Institute London
  • Master’s degree in Business Administration from the Indian Institute of Technology (IIT Dhanbad, India)
  • Bachelor’s degree in Science from Birla Institute of Technology (India)
This IDC FutureScape presents IDC Financial Insights' 2018 view of the top 10 predictions for financial services as they apply to the Asia/Pacific (excluding Japan) (APEJ) region. The top 10 predictions are presented in such a way that we r...
This IDC Perspective document presents an overview of how wearable technologies can help insurance companies build valued-based health insurance solutions through the example of ManulifeMOVE, a campaign launched by Manulife in Hong Kong. Re...
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