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Mike Ghasemi

Research Director

Mike Ghasemi is Research Director for IDC Retail Insights Asia/Pacific and Worldwide Hospitality. Mike is responsible for development, production, and growth of the IDC Asia/Pacific retail and worldwide hospitality programs, covering technology and market trends in both the retail and hospitality industries and driving the overall direction of the retail industry research, market intelligence, and consulting activities in Asia/Pacific as well as integration with global IDC Retail Insights. Mike's research includes a particular emphasis on omni-channel strategy, customer engagement, and mobility solutions, analyzing best practices and use of information technology that assists retail and hospitality organizations in improving their capabilities in key process areas and supporting strategic business objectives.

Before joining IDC, Mike spent 15 years in the IT industry, with 10 years in retail information technology software solutions. He has worked in senior management and leadership positions with multinational and local companies across the region and has been extensively involved in the retail industry, from positioning IT solutions to advising national and regional retail associations on technology trends and road map. Mike is one of the founding council members of the International Association for Enterprise Information Security, a member of both the Singapore Institute of Management and Australia Institute of Management, and a recipient of a Deloitte Enterprise 50 award.

Credentials:

  • Mike holds a Bachelor of Science Degree in Mechanical Engineering as well as a Master's Degree in Business Administration from De Montfort University, United Kingdom.
This IDC Retail Insights Perspective provides an overview of the Omni-Channel Retailing Conference (OCRC) 2017, held in Hong Kong on June 13 and 14. The OCRC is in its sixth year and co-located with the Retail Asia Expo. Over 50 delegates f...
Asia/Pacific Retail Trends Analysis

Aug 2017 - IDC Perspective - Doc # AP41817617

by: Mike GhasemiLouise FrancisChristopher Holmes

This IDC Retail Insights study provides a comprehensive overview of the role of IT to achieve business objectives for 2017 and beyond. It draws on the results of the 2017 IDC Asia/Pacific (Excluding Japan) (APEJ) Retail Trend survey, which ...
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