Aly Pinder
OverIT, an Italian-headquartered global field service management (FSM) software vendor, announced its spin-off from the Engineering Group by Bain Capital and Neuberger Berman on September 16, 2021. The company, founded in 2000, also announc...
IFS announced it has entered an agreement to acquire Axios Systems, an IT service management (ITSM) and IT operations management (ITOM) software vendor based in the United Kingdom. IFS is positioning Axios Systems as an enterprise service m...
This IDC Market Note provides highlights and the IDC Manufacturing Insights team's observations from the Digital Manufacturing Summit 2022 event.
This IDC study highlights the results of IDC's 2022 Worldwide Field Service Management in Manufacturing MaturityScape Benchmark Survey and is a supplement to IDC MaturityScape: Field Service Management in Manufacturing 1.0 (IDC #US44957320,...
ServiceNow Knowledge 2022: Challenges Drive Opportunities in the Evolution of the Service Experience
This IDC Market Note provides highlights and the IDC Manufacturing Insights team's observations from ServiceNow's Knowledge 2022 event in Las Vegas.
AI-Driven Field Service Closes the Divide between the Reactive and Autonomous Support
Blockchain Brings Trust to the Worldwide Service Parts Supply Chain
EOVC 2022 DX Use Case Taxonomy
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Analyst Location
United States