Oru Mohiuddin
Mitel announced on January 24, 2023, that it has entered exclusive negotiations to acquire the Atos Unify business, an acquisition that will not only give Mitel customers in new regions, upmarket, and in key vertical industries but also ele...
Zoom Perspectives Analyst Event: Zoom as a Collaboration Platform for "Completely Frictionless" Work
When you hear about Zoom, soon, videoconferencing may not be the first thing that comes to mind. Zoom (NASDAQ: ZM) held its annual hybrid Perspectives event for industry analysts in San Jose, California, from August 23 to August 25, 2022. "...
While acquiring Fuze will deliver an immediate boost to 8x8's market share in the European market including in France, which has proven to be a challenging market for 8x8, and an upselling opportunity for adjacent products such as contact c...
This IDC Presentation analyzes the requirements for creating seamless collaboration. With hybrid work now a norm, the challenge is how best to drive collaboration through seamless workflows and close human connections. A recent wave of inno...
This IDC Presentation highlights updates for the last quarter of 2022. It illustrates revisions in forecasts and competitors' year-to-year performances by unified communications and collaboration (UC&C) technology in Europe. It also sho...
This IDC Presentation highlights updates for the 2Q22 release. It illustrates revisions in forecasts and competitor performances for the contact center market in Europe. It also showcases survey data on business buying patterns. The latest ...
Contact Center Preferences in Europe
Country Spotlight - UK
European Collaborative Applications Forecast, 2022-2027
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