Nourhan Abdullah

Senior Research Analyst

This IDC Market Perspective highlights the importance of RPA adoption for business agility and resiliency as a step toward digital transformation in Egypt. In this research, we showcase RPA best practices and offer advice for service provid...
This IDC Technology Segment study covers Morocco and provides HCP market unit, value ($M), and share (%) data for the 2016–2020 period. It also presents in-depth, up-to-date profiles of the top-performing vendors, covering local presence an...
This IDC Survey Spotlight examines the customer experience (CX) investment priorities of organizations in Egypt. The COVID-19 pandemic has highlighted the needs and deficiencies of many organizations. It has also revealed a high level of ag...
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Analyst Location



PCD monitor


Middle East and Africa