Analyst Location

United States



Coverage

Digital transformation strategies



Regions

North America

Sudhir Rajagopal

Research Director, Future of Customer Experience




  • By:  Sudhir Rajagopal Loading

    This IDC Market Note discusses Google Cloud Next '24, held April 9-11. The event showcased Google Cloud's strategic investment in generative AI (GenAI) to drive the next phase of growth, focusing on enhancing customer and business value thr...
  • By:  Sudhir Rajagopal Loading

    This IDC Tech Buyer Presentation explores how the coming age of pervasive and embedded AI within customer experience and broader enterprise applications will require enterprises to significantly ramp up efforts to improve customer trust out...
  • By: 

    • Rick Villars Loading
    • Ritu Jyoti Loading
    • Nobuko Iisaka Loading
    • Jennifer Hamel Loading
    • Leonardo Freitas Loading
    • Gina Smith, PhD Loading
    • Sudhir Rajagopal Loading
    • Heather Hershey Loading
    • Courtney Munroe Loading
    • Tolga Yalcin Loading
    • Peter Chahal Loading
    • Wilson Xavier Loading
    本IDC研究报告介绍IDC 2024年IT行业未来10大预测,并就IT领导者应如何提前准备提供指导。IDC全球研究副总裁Rick Villars表示:“每家IT提供商都将把AI融入到其业务的核心,投入财力、脑力和时间。对CIO和精通数字化的首席级高管们来说,这种转变有望带来数不胜数创新的AI增强型产品/服务,但也有可能让IT团队被无数宣称‘现在已搭载AI’的产品包围,加大无序追加投资和数据失控的风险。
More results   for Analyst Research
  • Achieving customer centric value outcomes and empathy at scale

    By:

    Sudhir Rajagopal Loading

    Topics:

    Consumer, Marketing and sales operations, Digital transformation, Future of customer experience

    Planned for CY2024 Q2 IDC Perspective Tech Buyer

  • Applying the Future of CX framework to whole journey experiences

    By:

    Sudhir Rajagopal Loading

    Topics:

    Consumer, Marketing and sales operations, Digital transformation, Future of customer experience

    Planned for CY2024 Q2 Market Presentation Tech Supplier

  • Best in Future of CX Award winner spotlight

    By:

    Sudhir Rajagopal Loading

    Topics:

    Consumer, Marketing and sales operations, Digital transformation, Future of customer experience

    Planned for CY2024 Q2 IDC Perspective Tech Buyer


More results   for Planned Research