Katie Evans
This IDC Survey Spotlight examines recent SMB (<1,000 employees) survey data regarding business application priorities for 2022. The research shows significant interest in various customer experience technologies with a strong focus on s...
This IDC Survey Spotlight details responses regarding what small and medium-sized businesses (SMBs) perceive their largest technology challenges to be that are inhibiting them from achieving their business priorities and where IoT security ...
This IDC Survey Spotlight provides a detailed breakdown of categorical interest in customer experience tools (social/marketing automation, sales/customer enablement, and contact center/service desk) within the SMB segment (<1,000 employe...
SMB Technology Spending Outlook
US Prosumer Business Update
Worldwide SMB Forward-Looking Technology Capabilities
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