Snow Tempest
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This IDC Link covers Flexera's acquisition of fellow IT asset management (ITAM) product provider Snow Software. The acquisition brings in new customers and partners and aims for new opportunities with capabilities from both companies.
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ServiceNow released its financial results for 4Q23 and year end. Some of the key outcomes included: ServiceNow exceeded guidance across all 4Q23 top-line growth and profitability metrics, raised 2024 subscription revenue and operating margi...
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Apptio's long dominance of the IT business management (ITBM) component of IT service management meshes well with IBM's focus on large, financially complex enterprises that have partially or fully moved into digital operations. Apptio's cust...
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This IDC Perspective discusses tool sprawl, which happens when businesses accumulate software over time without keeping track of what is in use, how it is being used, who is using it, and whether it is still a good fit for the business. For...
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This IDC Market Note discusses ServiceNow's generative AI strategy as expressed through its announcement of various partnerships. The document discusses ServiceNow's partnerships aimed at integration of GenAI into its products and at develo...
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This IDC Perspective discusses the importance of IT asset management (ITAM) in modern enterprises, highlighting its benefits and challenges. It presents findings from a survey conducted by IDC, revealing that ITAM significantly impacts busi...
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IDC PlanScape: Why and How to plan for ServiceOps
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IDC Survey Spotlight: Why is it beneficial to share observability data with IT Service Management and how can AI help deliver improved service levels and digital experiences?
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Market Insights: Generative AI in ITSM
More results for Planned Research