Analyst Location
Singapore
Coverage
- Technology buyer
- Digital transformation
- Customer focus
- Future of customer experience
- Market intelligence
Regions
Lavanya Jindal
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This IDC Perspective discusses the importance of value creation for stakeholders in the future enterprise, such as customers, partners, employees, management, community, environment, and so forth. IDC explores the market trends and developm...
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This IDC Market Note discusses the partnership announced between ServiceNow and NTUC LearningHub at the launch of their innovation center in Singapore on 28 July 2023. The company aims to upskill more than 1,000 Singaporeans in digital skil...
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This IDC Market Note discusses the announcement made in Salesforce's Connections event on June 7‒8, 2023, for marketing and commerce professionals. The company launched its generative AI (GenAI) products: Marketing GPT and Commerce GPT. Sal...
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IDC Playbook Tech Marketing Leaders: CMO Perspective: State of Customer Experience, Investment Outlook, and Market Opportunities in Asia Pacific
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ServiceNow and NTUC LearningHub partner to train local talent
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IDC FutureScape: Worldwide Future of Customer Experience 2024 Predictions — Asia/Pacific (Excluding Japan) Implications
More results for Planned Research