New Research

• Market Analysis Perspective: Worldwide Network Consulting and Integration Services, 2020

  Sep 2020 | Market Analysis Perspective | Doc # US46871119

  By: Curtis PriceProgram Vice President, Infrastructure Services, Leslie RosenbergResearch Vice President, Network Life-Cycle Services and Infrastructure Services

  This IDC Market Analysis Perspective (MAP) provides an overview of the market dynamics, trends, drivers, and challenges in the network consulting and integration services market worldwide. This presentation provides guidance for both enterp...

• Market Analysis Perspective: U.S. Managed Network Services, 2020

  Sep 2020 | Market Analysis Perspective | Doc # US46871319

  By: Courtney MunroeResearch Vice President, Worldwide Telecommunications Research, Venkatesh MahaleSenior Research Analyst, Worldwide Telecommunications

  This IDC Market Analysis Perspective provides an update on the U.S. managed network services segment. This document covers six key networking-oriented services: managed security, SD-WAN, managed WAN, managed voice, managed Wi-Fi, and MPLS V...

• Worldwide Smartphone Forecast Update, 2020–2024: September 2020

  Sep 2020 | Market Forecast | Doc # US46848720

  By: Anthony ScarsellaResearch Manager, Mobile Phones, William StofegaProgram Director, Mobile Device Technology and Trends

  This IDC study presents the updated five-year forecast for smartphone shipments worldwide by operating system. The worldwide smartphone market will reach a total of 1.24 billion units shipped in 2020, down 9.5% from the 1.37 billion units s...

• Reliance JIO – Scenarios for 5G Uptake through FY24

  Sep 2020 | Market Note | Doc # AP45979820

  By: Yash JethaniResearch Manager, Hugh UjhazyVice President, IoT and Telecommunications, Bill RojasAdjunct Research Director, IDC Asia/Pacific

  This IDC Market Note examines Reliance Jio's 4Q19 and 1Q20 financial results and discusses three different scenarios ― the base, the bull, and the bear case in terms of operational, technological, and financial angles. In this document, IDC...

• Market Analysis Perspective: Worldwide Mobile Phones, 2020

  Sep 2020 | Market Analysis Perspective | Doc # US46865320

  By: William StofegaProgram Director, Mobile Device Technology and Trends, Anthony ScarsellaResearch Manager, Mobile Phones

  This IDC Market Analysis Perspective (MAP) highlights the trends in the consumer and commercial mobile phone market. In particular, this document looks to understand the economic and technological forces and how they are impacting the marke...

• Connectivity's Renaissance: Enterprise Investment Plans in Uncertain Times

  Sep 2020 | Event Proceeding | Doc # WC20200917

  By: Carrie MacGillivrayGroup Vice President & General Manager, WW Telecom, Mobility & IoT Research, Courtney MunroeResearch Vice President, Worldwide Telecommunications Research, Mark WintherGroup Vice President and Consulting Partner, Worldwide Telecommunications

  This IDC Web Conference presents a discussion by IDC's worldwide telecom analysts on the changing landscape for connectivity and managed network services as well as future investment priorities. As enterprises come to terms with the disrupt...

• Market Analysis Perspective: Asia/Pacific Unified Communication and Collaboration Market Assessment, 2019–2020

  Sep 2020 | Market Analysis Perspective | Doc # AP45980020

  By: Abhishek MukherjeeSenior Market Analyst, Nikhil BatraAssociate Research Director

  The unified communication and collaboration (UC&C) market witnessed significant traction across the world and in Asia/Pacific after the COVID-19 outbreak. With lockdown restrictions, work-from-home policies, and shelter-in-place orders,...

• Market Analysis Perspective: Japan Applications and Customer Experience Strategies, 2020

  Sep 2020 | Market Analysis Perspective | Doc # JPJ46497820

  By: Takashi ManabeGroup Director, Software & Security / IT Spending, IDC Japan, Nobuko IisakaResearch Manager, Software & Security, IDC Japan, Saki OhtaMarket Analyst, Software & Security, IDC Japan

  本プレゼンテーションは、国内ユニファイドコミュニケーション（UC）／コレボレーティブワークスペース／CRM（Customer Relationship Management）アプリケーション／EA（Enterprise Applications）ソフトウェア市場に関連する2019年の市場動向、各市場セグメントの動向、および2020年～2024年の予測を提供する。IDCでは、国内UC／コラボレーション／CRMアプリケーション／EAソフトウェア市場の調査レポートを年間情報提供サー...

• IDC's Worldwide Artificial Intelligence Spending Guide Taxonomy, 2020: Release V2, 2020

  Sep 2020 | Taxonomy | Doc # US46826720

  By: Stacey SoohooResearch Manager, David SchubmehlResearch Director, Cognitive/Artificial Intelligence Systems, Ritu JyotiProgram Vice President, Artificial Intelligence Research , Global AI Research Lead, Ashutosh BishtSenior Research Manager, Susan LuAssociate Analyst, Petr VojtisekResearch Analyst, Customer Insights & Analysis, Takashi ManabeGroup Director, Software & Security / IT Spending, IDC Japan, Roberto MembrilaSenior Analyst, ROC, Latin America, Jebin GeorgeProgram Manager, Insights, MEA, Jonathan LeungSenior Market Analyst, Andrea MinonneSenior Research Analyst, Customer Insights & Analysis

  This IDC study provides a detailed description of IDC's Worldwide Artificial Intelligence Spending Guide methodology and taxonomy. This document should be used as a companion piece for IDC's Worldwide Artificial Intelligence Spending Guide ...

• Market Analysis Perspective: Worldwide Communications Platform as a Service, 2020

  Sep 2020 | Market Analysis Perspective | Doc # US46864820

  By: Courtney MunroeResearch Vice President, Worldwide Telecommunications Research

  This IDC Market Analysis Perspective (MAP) provides an overview of the worldwide communications platform–as-a-service (CPaaS) market. The CPaaS market is forecast to grow from $4.2 billion in 2019 to $17.7 billion in 2024. The CPaaS market ...