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Support Technologies Team

Matthew Eastwood

Senior Vice President, Enterprise, Datacenter, Cloud Infrastructure and Developers

Tim Grieser

Program Vice President, Enterprise System Management Software

New Research

Qumram enhances Dynatrace's current user experience capabilities, by providing the ability to visually replay web and mobile user sessions within the existing Dynatrace platform. As the importance of understanding the holistic customer expe...
This IDC Perspective highlights the most important takeaways from Oracle OpenWorld 2017, including discussion around new product releases and future product road maps, contrasted with several maturing Oracle service lines. Eric Newmark, pro...
On October 19 at the AppD Summit in New York City, Cisco announced the all-cash acquisition of Perspica for its talent base and machine learning technology that were aimed mainly at IT operations teams. The Perspica team will be organized w...
Dell Technologies' strategy and focus on the rapidly emerging IoT landscape comes across loud and clear, with the formation of an IoT Division, led by VMware CTO Ray O'Farrell, that will coordinate development of products and services acros...
This IDC Market Perspective provides a broad review of SUSE's business both in the context of the rest of the industry and in the context of new announcements that were made at SUSECON 2017. "The industry is changing, and it's not enough to...
This IDC study provides a systematic assessment of technologies related to software-defined infrastructure (SDI) technologies. The IDC TechScape is an evaluation based on a comprehensive framework and a set of parameters that assess vendors...
This IDC Market Note discusses VMware Cloud on AWS, which was released for initial availability at VMworld 2017. "VMware Cloud on AWS represents the union of pioneering technologies across on-premises and public cloud environments. It retai...
CA Technologies' acquisition of Runscope provides CA Technologies with a SaaS-based point of differentiation in the APM market. CA Technologies' broad application management customer base — notably those investing in DevOps practices, CI/CD...
This IDC study presents a five-year forecast for the worldwide application performance management (APM) software market as of August 2017. This study updates the previous forecast published in Worldwide Application Performance Management So...
Last week, VMware's user conference attracted over 28,000 attendees in Las Vegas and online viewers, where the company went public with several important announcements. Many of the critical announcements focused on new products, partnership...