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SMB Team

Raymond Boggs

Program Vice President, Small and Medium Business Research

Hitoshi Ichimura

Research Manager, IT Spending, IDC Japan

New Research

The complex nature of the worldwide SMB market is made manifest in three trends that separately seem to conflict, but ultimately are deeply interrelated. The first is new business starts, which have recently surged; the second is SMB IT spe...
Dell posted Q1 FY 2011 financial results (ending April 2010) with a strong showing across customer segments and product categories. The company's quarterly revenue of $14.9 billion represented a 21% increase over last year's FY Q1, with net...
IBM LotusLive, which was formally announced in January 2009, incorporates some of the core technologies that employees use on a daily basis, including email (LotusLive Notes and LotusLive iNotes), conferencing (LotusLive Meetings and LotusL...
As we prepare our global SMB IT spending forecasts, it is clear that the world has changed considerably over the past year. You may have heard our recent SMB 2010 Predictions Webcast, where we pointed to the twin contrarian trends of 1) SMB...
SMB Implications of HP's Plans to Acquire 3Com

Nov 2009 - IDC Link - Doc # lcUS22086309

by: Raymond Boggs,  Justin Jaffe

By now you've had a chance to reflect on the news from last week that HP and 3Com Corporation have entered into a agreement for HP to purchase 3Com for approximately $2.7 billion. Still subject to regulatory approval, the acquisition will b...
A recent symposium at Harvard Business School where I participated as a panelist prompted reflection on issues that went beyond the topic at hand. Although we were looking specifically at how technology can enhance the competitive position ...
You've likely heard this from me before — Contrary to what one might think, small and home-based businesses are remarkably slow to cut IT spending in bad times and remarkably fast to boost spending in good ones. I know — what about conventi...
Back in December at our SMB Breakfast Briefing in San Mateo, I thought I was going out on a bit of a limb when I predicted that in 2008 at least one technology company would end its dedicated SMB initiatives. The exit wouldn't be w...
It's been a fine fall for Boston sports fans, with the Boston Red Sox winning the World Series, the Boston Revolution almost taking the MLS soccer crown, the Celtics off to a great start, and of course the New England Patriots (intellig...
You may recall Jack Nicholson's 1975 Academy Award-winning performance as Randle Patrick McMurphy in One Flew Over the Cuckoo's Nest. But even more memorable is the Ken Kesey novel on which the film was based, especially the description...