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Asia/Pacific Services Team

Sandra Ng

Group Vice President, Practice Group, IDC Asia/Pacific

Cathy Huang

Senior Research Manager, Services and Cloud Research Group, IDC Asia/Pacific

Daniel-Zoe Jimenez

Research Director Digital Transformation and Big Data/Analytics

Richard Zhao

Senior Research Manager, Services Research, IDC China

Chris Morris

Vice President, IDC Asia/Pacific

Nina Nie

Senior Market Analyst

Liew Siew Choon

Senior Market Analyst, Services, IDC Asia/Pacific

Donnie Krassiyenko

Senior Market Analyst, IT Services & Security, New Zealand

Rijo George Thomas

Senior Market Analyst

New Research

1H17 Country Report on IT Services – Hong Kong

Jan 2018 - Market Presentation - Doc # AP43454318

by: Liew Siew Choon

This IDC Presentation provides a detailed analysis of the market and competitive landscape in IT services in Hong Kong from January to June 2017 (1H17). It covers the market size movements and growth trends in each of the macromarkets (i.e....
This IDC PeerScape puts forth best practices and guidance which digital commerce and marketing professionals can implement to engage with consumers in their O2O journeys. "Blending digital and physical experiences involves mastery in contex...
This IDC study analyzes the 12 typical metrics used for managed security services (MSS) service-level agreements (SLAs) in the Asia/Pacific region. The analysis highlights specific quantitative details for many metrics that are widely used ...
This IDC Presentation discusses the Asia/Pacific (excluding Japan) (APEJ) regionalization of the IDC FutureScape: Worldwide Services 2018 Predictions (IDC #US43155017, October 2017). It provides a detailed perspective on the forces shaping ...
This IDC Presentation is the New Zealand regionalisation of the Worldwide IT Industry FutureScape for 2018. It provides an outlook view of the ICT industry as it relates to tech buyers' road map, priorities, and requirements in 2018–2021. E...
NEC Global Analyst Summit 2017

Dec 2017 - Market Note - Doc # AP43434817

by: Gerald WangSandra NgChris MorrisChris Barnard

In this report, IDC covered key discussions and announcements shared during NEC Global Analyst Summit in Tokyo from November 7 to 10, 2017. This event occurred alongside the NEC Future Creation Forum as well as the C&C User Forum and iE...
With Asia/Pacific organizations beginning their digital journeys, IDC presents four archetypes of organizational models for digital transformation (DX) that will guide them as they move into the next stages of DX maturity. This study descri...
本調査レポートでは、企業におけるデジタルトランスフォーメーション(DX:Digital Transformation)ジャーニーの戦略的な青写真を提供する目的で、デジタルネイティブ企業になるために必要な、IDCの10項目のPredictionsについて議論する。これらのテーマのうち6項目のPredictionsは前回から引き継いだものであるが、2018年以降、大幅に加速、進化することが予測される。残りの4項目のPredictionsは、デジタルネイティブ企業になる上で不可欠な...
This IDC study discusses building new KPIs for assessing digital transformation initiatives."KPIs, by themselves, do not create value," stated Bill Keyworth, VP of Research at IDC. "Rather, they point to management actions and decisions. KP...
The rise of security services is to achieve better security outcome and higher resiliency for organizations. On Nov 23, 2017, Orange Business Services (abbreviated as Orange in the following document) has arranged a physical visit to its In...