New Research

• IDC FutureScape: Worldwide Digital Transformation 2019 Predictions — APEJ Implications

  Jan 2019 | Tech Buyer Presentation | Doc # AP43909818

  By: Daniel-Zoe JimenezAssociate Vice President, Digital Transformation (DX), Future Enterprise, and SMB, Sandra NgGroup Vice President, Practice Group, IDC Asia/Pacific

  This IDC FutureScape provides the Asia/Pacific (excluding Japan) (APEJ) regionalization of the Worldwide Digital Transformation FutureScape for 2019. This IDC FutureScape delivers an outlook of the ICT industry as it relates to tech buyers'...

• IDC FutureScape: Worldwide CIO Agenda 2019 Predictions – Asia/Pacific (Excluding Japan) Implications

  Jan 2019 | Tech Buyer Presentation | Doc # AP44554218

  By: Sandra NgGroup Vice President, Practice Group, IDC Asia/Pacific

  This IDC Presentation discusses the Asia/Pacific (excluding Japan) (APEJ) regionalization of the Worldwide CIO Agenda FutureScape for 2019. It provides an outlook view of the CIO agenda as it relates to CIOs/IT executives' road map, priorit...

• IDC FutureScape: Worldwide IT Industry 2019 Predictions – APEJ Implications

  Dec 2018 | Tech Buyer Presentation | Doc # AP44573318

  By: Sandra NgGroup Vice President, Practice Group, IDC Asia/Pacific

  This IDC Presentation discusses the Asia/Pacific (excluding Japan) (APEJ) regionalization of the Worldwide IT Industry FutureScape for 2019. It provides an outlook view of the ICT industry as it relates to tech buyers' road maps, priorities...

• IDC FutureScape: Worldwide Digital Transformation 2019 Predictions

  Oct 2018 | IDC FutureScape | Doc # US43647118

  By: Roberta BiglianiVice President, IDC Energy Insights, IDC Government Insights and IDC Health Insights, Philip CarterChief Analyst, Europe, Lynne DunbrackResearch Vice President, Serge FindlingVice President of Research, Digital Transformation, Oscar GuzmanVertical Markets Analyst, Latin America, Leslie HandVice President, IDC Retail Insights, Danielle HernandezResearch Analyst, European Digital Transformation Practice, Jordan JewellResearch Manager, Digital Commerce and Enterprise Applications, Ritu JyotiProgram Vice President, Artificial Intelligence Strategies, Gard LittleVice President, Global Services Markets and Trends, Sandra NgGroup Vice President, Practice Group, IDC Asia/Pacific, Mickey North RizzaProgram Vice President, Enterprise Applications and Digital Commerce, Adelaide O'BrienResearch Director, Government Digital Transformation Strategies, Tony OlvetGroup Vice President, Research, Robert ParkerSenior Vice President, Enterprise Applications, Data Intelligence, Services, and Industry Research, Kevin ProutyGroup Vice President, Energy and Manufacturing Insights, Joseph C. PucciarelliGroup Vice President & IT Executive Advisor, Ranjit RajanAssociate Vice President, Middle East, Turkey &, Africa, IDC, Juan Pablo SeminaraProgram Manager, Enterprise Hardware, Latin America. Research Manager, Consumer and Enterprise, Argentina, Jan van Vonno, Ricardo VillateGroup VP Latin America, Mark WalkerAssociate Vice President, South Africa, IDC, Mark YatesResearch Manager, Digital Transformation and Customer Experience, Europe, Yukiharu YorifujiResearch Vice President, IDC Japan, Shawn FitzgeraldResearch Director, Digital Transformation Strategies

  This IDC study provides IDC's top 10 predictions for digital transformation for 2018."With direct digital transformation (DX) investment spending of $5.9 trillion over the years 2018 to 2021, this topic continues to be a central area of bus...

• Asia/Pacific (Excluding Japan) C-Suite Barometer: DX Executive Sentiment Survey 2018-2019

  Sep 2018 | Market Presentation | Doc # AP43909718

  By: Sandra NgGroup Vice President, Practice Group, IDC Asia/Pacific

  This digital transformation (DX) executive sentiment survey spans multiple regions and industries. It is designed to elicit sentiment, understanding, and insight around DX urgency, transformation initiatives, and their respective sizes, sco...

• RingCentral and Google Brings Artificial Intelligence (AI) to Contact Centers

  Aug 2018 | IDC Perspective | Doc # AP44218718

  By: Chwee Kan Chua, Chris ZhangResearch Manager, IDC Asia/Pacific Software Research Group., Jessie Danqing CaiSenior Research Manager, Sandra NgGroup Vice President, Practice Group, IDC Asia/Pacific

  This IDC study analyzes the recent announcement and demonstration of RingCentral's integration with Google's Contact Center AI at Google's Next18 event. This is a significant enterprise application of artificial intelligence (AI) as it is h...

• IDC FutureScape: Worldwide Digital Transformation 2018 Predictions — Asia/Pacific (Excluding Japan) Implications

  Jan 2018 | Tech Buyer Presentation | Doc # AP42740217

  By: Daniel-Zoe JimenezAssociate Vice President, Digital Transformation (DX), Future Enterprise, and SMB, Sandra NgGroup Vice President, Practice Group, IDC Asia/Pacific

  This IDC FutureScape provides the Asia/Pacific (excluding Japan) regionalization of the Worldwide Digital Transformation FutureScape for 2018. This IDC FutureScape delivers an outlook view of the ICT industry as it relates to tech buyers' r...

• IDC FutureScape: Worldwide CIO Agenda 2018 Predictions — APEJ Implications

  Jan 2018 | Tech Buyer Presentation | Doc # AP43509718

  By: Sandra NgGroup Vice President, Practice Group, IDC Asia/Pacific

  This IDC Presentation discusses the Asia/Pacific (excluding Japan) (APEJ) regionalization of the Worldwide CIO Agenda FutureScape for 2018. It provides an outlook of the CIO agenda as it relates to CIOs/IT executives' road map, priorities, ...

• NEC Global Analyst Summit 2017

  Dec 2017 | Market Note | Doc # AP43434817

  By: Gerald WangHead, Asia Pacific Public Sector, Sandra NgGroup Vice President, Practice Group, IDC Asia/Pacific, Chris MorrisVice President, IDC Asia/Pacific, Chris BarnardVice President, European Infrastructure and Communications

  In this report, IDC covered key discussions and announcements shared during NEC Global Analyst Summit in Tokyo from November 7 to 10, 2017. This event occurred alongside the NEC Future Creation Forum as well as the C&C User Forum and iE...

• IDC Perspective: Employing the Right Organizational Model for Your Digital Transformation — Asia/Pacific

  Dec 2017 | IDC Perspective | Doc # AP43367117

  By: Sandra NgGroup Vice President, Practice Group, IDC Asia/Pacific, Kar Leong Tew, Celeste NarvaezProgram Manager

  With Asia/Pacific organizations beginning their digital journeys, IDC presents four archetypes of organizational models for digital transformation (DX) that will guide them as they move into the next stages of DX maturity. This study descri...