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Worldwide Services Research Team

Elaina Stergiades

Research Manager, Software and Hardware Support Services

Gard Little

Research Director, Global Services Markets and Trends

Michael Versace

Research Director, Digital Strategy Consulting

Cushing Anderson

Program Vice President, Business Consulting and IT Education

Ali Zaidi

Research Director, IT Consulting and Systems Integration Services

Marianne Kolding

Vice President, European Services

Vladimír Kroa

Associate Vice President, IT Services , CEMA

Lisa Rowan

Research Vice President, HR, Talent, and Learning Strategies

Xiao-Fei Zhang

Research Director, IDC Global Services Markets and Trends

Henry D. Morris

IDC Fellow, Big Data, Analytics, and Cognitive Software Research

Curtis Price

Program Vice President, Infrastructure Services

David Tapper

Program Vice President, Outsourcing and Managed Cloud Services

Lisa Nagamine

Research Manager, WW Services Trackers

Leslie Rosenberg

Research Director, Network Life-Cycle Services and Infrastructure Services

New Research
Buyer Evolution for Optimizing Managed Digital Services

Oct 2017 - Event Proceeding - Doc # WC20171012

by: David Tapper

This IDC Web Conference uses the IDC MaturityScape framework to evaluate the buyer evolution in utilizing managed digital services (including cloud, mobile, social, analytics, IoT, and cognitive) as well as the expectations that buyers will...
This IDC Market Note examines Telstra's capability to compete globally with regard to the company's strategy across network investments and professional services growth. Telstra Vantage, held September 20 and 21 in Melbourne, Australia, bro...
This IDC Survey discusses the importance of non-IT skills in IT professionals. The technical proficiency of IT professionals is essential to their individual and organizational success. But beyond technical capability, IT professionals need...
This IDC study is designed for IT vendors, business leaders, IT executives, and their teams who are responsible for the creation and delivery of business capabilities. This study presents the European results of IDC's 2017 Digital Transform...
"In their current state, established enterprises are making uneven progress in digital transformation. Many find themselves challenged by the new set of competitive market forces and digital innovations that are disrupting and digitalizing ...
On September 26, 2017, SAP announced the general availability of the SAP S/4HANA Cloud software developer kit (SDK), which runs on the SAP Cloud Platform. The announcement was made at the company's SAP TechEd event, which was held September...
Hewlett Packard Enterprises' (HPE's) acquisition of Cloud Technology Partners (CTP) will bring onboard professional service expertise and unique IP in cloud consulting. CTP's experience in cloud migrations and its service and tool offerings...
This IDC Market Analysis Perspective examines the worldwide datacenter infrastructure services market in 2017. As datacenters continue to transform to embrace the hybrid IT paradigm, investments in technologies and processes that will provi...
This IDC Market Analysis Perspective features the Internet of Things (IoT) as it offers significant opportunities for IT services providers. Given the complexity and far-reaching impacts of IoT, customers will turn to services providers in ...
SAP announced that it will acquire Gigya, the identity and consent management service. It is a tremendous strategic move for SAP Hybris as data has become even more valuable to marketers than the systems through which it runs. Data-driven i...