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Worldwide Services Research Team

Elaina Stergiades

Research Manager, Software and Hardware Support Services

Gard Little

Research Director, Global Services Markets and Trends

Michael Versace

Research Director, Digital Strategy Consulting

Cushing Anderson

Program Vice President, Business Consulting and IT Education

Ali Zaidi

Research Director, IT Consulting and Systems Integration Services

Marianne Kolding

Vice President, European Services

Vladimír Kroa

Associate Vice President, IT Services , CEMA

Lisa Rowan

Research Vice President, HR, Talent, and Learning Strategies

Xiao-Fei Zhang

Research Director, IDC Global Services Markets and Trends

Curtis Price

Program Vice President, Infrastructure Services

David Tapper

Program Vice President, Outsourcing and Managed Cloud Services

Lisa Nagamine

Research Manager, WW Services Trackers

Leslie Rosenberg

Research Director, Network Life-Cycle Services and Infrastructure Services

New Research

This IDC Perspective explores the importance of "soft skills" to enhance technical training and certification. Regardless of the specific technology or IT professional vocation, technical skills, so-called "hard skills," can be used more ef...
This IDC study provides IDC's forecast and spending for the worldwide managed cloud services (MCS) market across eight major regions for the 2017–2021 forecast period. IDC views managed cloud services as an extraction view of IDC's technolo...
This IDC Tech Buyer Presentation presents key findings from Lisa Rowan and Kyle Lagunas' latest research to offer a straightforward approach to adopting and deploying analytics within the HR function and beyond. As the scope of human capita...
This IDC Perspective illustrates what a digital-native enterprise looks like and can achieve when it has "digital" ingrained in the most important aspects of its culture and business. Digital transformation has progressed to where it is now...
This IDC Market Perspective summarizes learnings from the SAP Digital Business Services (SAP DBS) analyst day in New York in July 2017. The document looks at the experiences of two SAP customers attending the event, and discusses the implic...
This IDC study provides IDC's forecast and spending of the worldwide and U.S. managed IT services market for IoT for the 2017–2021 forecast period. "The managed IT services market for IoT is an emerging space that is opening market opportun...
This IDC study presents an update to the worldwide and U.S. IT education and training services forecast for 2017–2021. The forecast includes an analysis of the regional drivers of IT education growth and delivery modalities and illustrates ...
Worldwide Business Analytics Services Forecast, 2017–2021

Nov 2017 - Market Forecast - Doc # US43145317

by: Alison CloseAli Zaidi

This IDC study presents IDC's spending forecast and historical sizing for the worldwide business analytics services market by key IT service categories ranging from 2012 and extending through 2021. A range of forecast assumptions are factor...
On November 7, 2017, DXC reported its FY 2Q18 results, including $6,163 million in quarterly revenue, a YoY decrease of 3.5% in constant currency (CC). As indicated in the previous quarter, DXC's YoY comparison is using purchase price accou...
Cisco held its annual Partner Summit at the Kay Bailey Hutchison Convention Center in Dallas, Texas, from October 31 to November 2, 2017. Cisco returned to its traditional annual partner event format in 2016 — the company scheduled two even...