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Worldwide Services Research Team

Elaina Stergiades

Research Manager, Software and Hardware Support Services

Gard Little

Research Director, Global Services Markets and Trends

Michael Versace

Research Director, Digital Strategy Consulting

Cushing Anderson

Program Vice President, Business Consulting and IT Education

Ali Zaidi

Research Director, IT Consulting and Systems Integration Services

Marianne Kolding

Vice President, European Services

Vladimír Kroa

Associate Vice President, IT Services , CEMA

Lisa Rowan

Research Vice President, HR, Talent, and Learning Strategies

Xiao-Fei Zhang

Research Director, IDC Global Services Markets and Trends

Curtis Price

Program Vice President, Infrastructure Services

David Tapper

Program Vice President, Outsourcing and Managed Cloud Services

Lisa Nagamine

Research Manager, WW Services Trackers

Leslie Rosenberg

Research Director, Network Life-Cycle Services and Infrastructure Services

New Research

What Is on the Minds of IT Services Buyers?

Jan 2018 - Event Proceeding - Doc # WC20180118

by: Chad HustonGard Little

This IDC Web Conference will feature data highlights from IDC's 2017 Worldwide Services Leading Indicators Survey. Key themes to be explored include interest in services built around innovation accelerators such as the Internet of Things, A...
This IDC Perspective describes how the International Olympic Committee's (IOC's) multiyear journey to the cloud has been enabled by Atos, with a focus on project activities over past two years after the Rio Games. Since the Salt Lake City G...
This IDC Presentation predicts 10 key developments in the tech world in the European region for 2018 and beyond. The 2018 IDC FutureScape for the European ICT industry identifies 10 strategic IT industry shifts executives need to understand...
This IDC Presentation outlines a regional view of the IDC's FutureScape worldwide services for 2018. This IDC FutureScape identifies the 10 most impactful predictions that will shape IT services buyers' road maps in the next three years. Ea...
Talent Management Application Pricing Snapshot, 2015–2017

Jan 2018 - IDC Survey Spotlight - Doc # US43471518

by: Lisa Rowan

This IDC Survey Spotlight provides insight into how module pricing of cloud-based talent management applications has evolved from 2015 to 2017.This document uses information gathered by IDC from major talent management suite vendors and is ...
This IDC study examines the market for Internet of Things (IoT) professional services, which is forecast to grow rapidly. (With a CAGR of 20.7%, this market is expected to reach over $30 billion by 2021.)"Projected spending growth for IoT p...
This IDC Perspective reveals what to consider when evaluating third-party support providers for enterprise software."While most enterprises are devoting significant resources to digital transformation initiatives, replacing existing IT infr...
This IDC Web Conference provides a team discussion, led by IDC's Rebecca Segal, on the key predictions that will impact the global services market over the next one to three years. Senior IT leaders and line-of-business executives will come...
HPE Pointnext has expanded on the HPE Flexible Capacity consumption-based IT model to include solutions for data-centric and edge workloads. HPE GreenLake delivers an elastic IT model that can provide cost parity with public cloud services,...
This IDC study discusses building new KPIs for assessing digital transformation initiatives."KPIs, by themselves, do not create value," stated Bill Keyworth, VP of Research at IDC. "Rather, they point to management actions and decisions. KP...