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Worldwide Services Research Team

Elaina Stergiades

Research Manager, Software and Hardware Support Services

Gard Little

Research Director, Global Services Markets and Trends

Cushing Anderson

Program Vice President, Business Consulting and IT Education

Ali Zaidi

Research Director, IT Consulting and Systems Integration Services

Marianne Kolding

Vice President, European Core Research Excellence Leader, European Skills Practice

Vladimír Kroa

Associate Vice President, IT Services , CEMA

Lisa Rowan

Research Vice President, HR, Talent, and Learning Strategies

Xiao-Fei Zhang

Research Director, IDC Global Services Markets and Trends

Curtis Price

Program Vice President, Infrastructure Services

David Tapper

Program Vice President, Outsourcing and Managed Cloud Services

Lisa Nagamine

Research Manager, WW Services Trackers

Leslie Rosenberg

Research Director, Network Life-Cycle Services and Infrastructure Services

Margaret Dings

Vice President, Services Consulting

Brian Klatt

Consulting Director, Services Industry Consulting

New Research



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