Worldwide Services Research Team

Elaina Stergiades

Research Director, IT Service Strategies for Proactive Customer Success

Gard Little

Vice President, Global Services Markets and Trends

Linus Lai

Vice President

Rachel Liu

Research Director

Vladimir Kroa

Associate Vice President, Sustainability

Penny Madsen

Senior Research Director, Cloud and Edge Services, Worldwide Infrastructure Research

Dave McCarthy

Research Vice President, Cloud and Edge Services, Worldwide Infrastructure Research

Curtis Price

Program Vice President, Infrastructure Services

David Tapper

Program Vice President, Outsourcing and Managed Cloud Services

Jennifer Hamel

Senior Research Director, Enterprise Intelligence Services

Leslie Rosenberg

Research Vice President, Network Life-Cycle Services and Infrastructure Services

Peter Marston

Research Director, Worldwide Intelligent Application Services

Bjoern Stengel

Global Sustainability Research and Practice Lead, Sustainable Strategies and Technologies

Cathy Huang

Research Director, Security Services Worldwide

Nishant Bansal

Associate Research Director

Milan Kalal

Senior Research Manager, European Services Strategies

New Research


  • By:  Leslie Rosenberg Loading

    This IDC Market Analysis Perspective (MAP) provides an overview of the market dynamics, trends, drivers, and challenges in the enterprise network consulting and integration services market worldwide. This MAP presentation provides guidance ...
  • By:  David Tapper Loading

    This IDC Market Presentation provides an executive summary of the worldwide findings for IDC's 2024 Managed Cloud View Survey. This survey involved polling more than 1,500 organizations, which included both IT and LOB respondents, across 6 ...
  • By: 

    • Jasdeep Singh Loading
    • Madhumitha Sathish Loading
    • Dave McCarthy Loading
    Amazon Web Services (AWS) Parallel Computing Service (PCS) is a new managed service from Amazon Web Services, which is designed to simplify the deployment and management of high-performance computing (HPC) clusters in the cloud. By integrat...
  • By: 

    • Jasdeep Singh Loading
    • Dave McCarthy Loading
    This IDC presentation presents the worldwide public cloud infrastructure as a service (IaaS) market shares for 2023."The public cloud IaaS market remained resilient in 2023, with 15.5% growth to $130 billion. Cloud providers are investing i...
  • By:  Leslie Rosenberg Loading

    This IDC study provides a five-year forecast for the hybrid IT infrastructure consulting and integration services market for the 2024–2028 period."Hybrid IT is the future, driving a $41.7 billion consulting and integration services opportun...
  • By: 

    • Monika Soltysik Loading
    • Christopher Kissel Loading
    • Michelle Abraham Loading
    • Frank Dickson Loading
    • Craig Robinson Loading
    • Jennifer Glenn Loading
    • Cathy Huang Loading
    This IDC Perspective delves into the evolving landscape of generative AI (GenAI) in cybersecurity, addressing critical questions around its deployment, challenges, and impact on both cybersecurity vendors and end users. It explores the curr...
  • By: 

    • Mary Johnston Turner Loading
    • Ashish Nadkarni Loading
    • Penny Madsen Loading
    • Tom Mainelli Loading
    • Stephen Elliot Loading
    This IDC Tech Buyer Presentation provides C-suite tech and business leaders with guidance to ensure that computing and storage decisions made to support AI proof-of-concept (POC) trials are designed in a way that ensures production-scale de...
  • By: 

    • Leslie Rosenberg Loading
    • Elaina Stergiades Loading
    This IDC study emphasizes the critical role of advisory services in aligning IT investments with business objectives amid market challenges. It highlights the importance of understanding customer needs, leveraging data and insights, and foc...
  • By:  Leslie Rosenberg Loading

    This IDC Survey Spotlight highlights data from IDC's July 2024 Future of Enterprise Resiliency and Spending Survey, Wave 6, of 844 IT decision-makers. This IDC Survey Spotlight specifically discusses why organizations turn to global systems...
  • By: 

    • Jasdeep Singh Loading
    • Dave McCarthy Loading
    This IDC presentation provides the worldwide public cloud infrastructure as a service (IaaS) market forecast for the 2024–2028 period. It also presents forecasts for the regional and technology segments."Organizations are investing heavily ...

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