Software as a Service Team

Estelle Quek

Senior Research Manager

Eric Newmark

Group Vice President & General Manager of IDC’s SaaS, Enterprise Software, and Worldwide Services Division

Frank Della Rosa

Research Vice President, SaaS, Business Platforms, and Industry Cloud

Mark Thomason

Research Director, Digital Business Models and Monetization

New Research


By: 
Eric Newmark
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Nadia Ballard
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Mickey North Rizza
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Frank Della Rosa
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Mark Thomason
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Kevin Permenter
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Patrick Reymann
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Alicia Mokwa
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Aly Pinder
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Zachary Chertok
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Heather Herbst
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Brian O'Rourke
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Jordan Steele
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Simon Ellis
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John Snow
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This IDC Market Perspective provides clients of IDC's SaaSPath program with access to the SaaSPath 2023 Visualization and Analysis Portal. This portal is a perfect "playground" for you to explore all the applications and topics in SaaSPath ...
By: 
Eric Newmark
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Nadia Ballard
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Mickey North Rizza
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Frank Della Rosa
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Lisa Rowan
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Mark Thomason
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Kevin Permenter
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Heather Hershey
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Patrick Reymann
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Zachary Chertok
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Aly Pinder
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Simon Ellis
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Jeffrey Hojlo
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Heather Herbst
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John Snow
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These IDC Pivot Table banner books provide data for IDC's SaaSPath 2023 program, including 7 of the 23 application categories: digital commerce, CPQ, employee experience, facility management, field service management, PIM/PXM, and procureme...
By: 
Eric Newmark
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Nadia Ballard
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Mickey North Rizza
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Frank Della Rosa
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Kevin Permenter
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Lisa Rowan
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,
Zachary Chertok
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Heather Hershey
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Patrick Reymann
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Mark Thomason
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Heather Herbst
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Simon Ellis
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Aly Pinder
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Jeffrey Hojlo
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John Snow
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These IDC Pivot Table banner books provide data for IDC's SaaSPath 2023 program, including 8 of the 23 application categories: ERP, finance, PSA, SCM, core HR, payroll, talent management, and asset life-cycle management (ALM/EAM).Coverage i...
By: 
Eric Newmark
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Nadia Ballard
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,
Frank Della Rosa
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Mickey North Rizza
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Lisa Rowan
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,
Mark Thomason
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,
Kevin Permenter
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,
Heather Hershey
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,
Patrick Reymann
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,
Zachary Chertok
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,
Jeffrey Hojlo
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,
Simon Ellis
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John Snow
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Aly Pinder
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Heather Herbst
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This IDC Pivot Table banner book includes data for IDC's SaaSPath 2023 program, which provides comprehensive data and guidance on the mind and journey of the SaaS buyer, including a deep dive into 23 functional application markets: accounts...
By: 
Eric Newmark
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Nadia Ballard
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,
Mickey North Rizza
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,
Lisa Rowan
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,
Mark Thomason
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,
Kevin Permenter
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,
Heather Hershey
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,
Patrick Reymann
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,
Zachary Chertok
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,
Heather Herbst
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,
Simon Ellis
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,
Jeffrey Hojlo
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,
John Snow
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Aly Pinder
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Frank Della Rosa
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These IDC Pivot Table banner books provide data for IDC's SaaSPath 2023 program, including 8 of the 23 application categories: accounts payable (AP), accounts receivable (AR), PLM/CAD, subscription management, tax, treasury management, trav...
By: 
Eric Newmark
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Nadia Ballard
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,
Frank Della Rosa
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,
Mickey North Rizza
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,
Lisa Rowan
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,
Mark Thomason
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,
Kevin Permenter
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,
Heather Hershey
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,
Patrick Reymann
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,
Zachary Chertok
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,
Heather Herbst
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,
Jeffrey Hojlo
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,
John Snow
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,
Simon Ellis
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,
Aly Pinder
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These IDC Pivot Table banner books provide data for IDC's SaaSPath 2023 program, including 23 application categories, broken out by industry: financial services, manufacturing, life sciences, oil and gas, retail, wholesale distribution, pro...
By: 
Eric Newmark
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,
Nadia Ballard
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,
Frank Della Rosa
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,
Mickey North Rizza
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,
Lisa Rowan
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,
Mark Thomason
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,
Kevin Permenter
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,
Heather Hershey
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,
Patrick Reymann
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,
Zachary Chertok
Loading
,
Heather Herbst
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,
Jeffrey Hojlo
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,
John Snow
Loading
,
Simon Ellis
Loading
,
Aly Pinder
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These IDC Pivot Table banner books provide data for IDC's SaaSPath 2023 program, including 23 application categories, broken out by industry: financial services, manufacturing, life sciences, oil and gas, retail, and wholesale distribution....
By: 
Eric Newmark
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,
Nadia Ballard
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,
Mickey North Rizza
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,
Frank Della Rosa
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,
Lisa Rowan
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,
Mark Thomason
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,
Kevin Permenter
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,
Heather Hershey
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,
Patrick Reymann
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,
Zachary Chertok
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,
Simon Ellis
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,
Jeffrey Hojlo
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,
John Snow
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,
Aly Pinder
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,
Heather Herbst
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These IDC Pivot Table banner books provide data for IDC's SaaSPath 2023 program, including 23 application categories, broken out by countries, including Australia, Brazil, China, France, Germany, India, Japan, New Zealand, South Africa, the...
By: 
Mark Thomason
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This IDC TechBrief covers the needs, use cases, risks, and success factors associated with subscription management solutions in the future of digital innovation."As enterprises standardize on the recurring business model for their new XaaS ...
By: 
Mark Thomason
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This IDC Market Glance provides a list of current vendors offering monetization products and services that are logically between CRM/ecommerce and ERP/accounting applications.

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