New Research

• IDC PlanScape: Customer Consent for Banking in Asia/Pacific

  May 2019 | IDC PlanScape | Doc # AP44596619

  By: Handojo TriyantoSenior Research Manager

  This IDC study explores customer consent implementation for Asia/Pacific banks to get brand preference and loyalty from their customers. Implementation spans planning, analyzing, designing, testing, deployment, and post implementation. Howe...

• IDC's Worldwide Digital Transformation Use Case Taxonomy, 2019: Capital Markets

  May 2019 | Taxonomy | Doc # US45043219

  By: Jerry SilvaResearch Director, Global Retail Banking

  This IDC study discusses how the digital mission of "integrated investment" is driven by a relentless pursuit of alpha; the need to improve the multiparty, inefficient trading process; and the need to broaden the industry's role, by both ex...

• Market Analysis Perspective: Worldwide Corporate Banking, 2019

  May 2019 | Market Analysis Perspective | Doc # EUR145045019

  By: Thomas ZinkResearch Director

  This IDC Market Analysis Perspective gives a high-level overview of key industry trends, digital transformation (DX) maturity, IT spending forecasts, and business priorities for the corporate banking sector. This includes the role and impac...

• 数字保险战略

  May 2019 | IDC PlanScape | Doc # CHC44825519

  By: Yu ZhengResearch Director, Viola Zhu

  该IDC PlanScape用于为保险类金融机构提供建立数字保险战略的帮助，使保险机构更好地理解数字保险的特征、以及如何打造自身的数字化转型。“客户需求、新兴技术、运营效率、产业融合并行驱动着中国保险业数字化转型，通过数字敏捷性和连通性对保险业务进行变革，使保险机构为客户提供个性化、全渠道的沟通与服务，对保险产品进行使用行为和价值导向的创新实践，探索保险合作生态，构建智能化能力，以迎接日益变化的市场动态，保持企业核心竞争力。”IDC金融行业研究总监郑煜表示。

• Market Perspective Analysis: European Financial Services, 2019

  May 2019 | Market Analysis Perspective | Doc # EUR145018019

  By: Sabitha MajukumarSenior Research Analyst, Worldwide Insurance Strategies, Thomas ZinkResearch Director, Martin StillerSenior Research Analyst

  This IDC Market Analysis Perspective explores the European financial services sector where financial institutions (FIs) seek to keep pace with costly and sometimes ambiguous regulatory change, while adapting to a rapidly changing operating ...

• Observations from the PwC Risk Assurance Summit

  Apr 2019 | Market Note | Doc # US45022119

  By: Steven D’AlfonsoResearch Director, Compliance, Fraud and Risk Analytics Strategies

  This IDC Market Note provides a summary of the PwC 2019 Risk Assurance Summit. The event was focused on managing risk through digital transformation. According to Steven D'Alfonso, research director, IDC Financial Insights, "Successful digi...

• The State of IoT on Retail Banking: Monitoring, Marketing, Wearables, and Omni-Experience Are Key Investment Priorities

  Apr 2019 | IDC Perspective | Doc # US44310019

  By: Marc DeCastroResearch Director, Consumer Banking

  This IDC Perspective discusses the results from IDC's Quantitative Research Group that had conducted its Global Internet of Things (IoT) Decision Maker Survey in October 2018 to understand the current adoption trends of IoT and the outlook ...

• IDC PlanScape: Digital Transformation for Unified Payments Infrastructure

  Apr 2019 | IDC PlanScape | Doc # US44974518

  By: Rivka Gewirtz LittleResearch Director, Global Payment Strategies

  This IDC PlanScape presents a digital transformation road map framework that enables financial institutions to develop their own DX road map for a unified payments infrastructure. Unified payments use cases represent a subset of those ident...

• Transforming Corporate Banking with Open Banking and Open APIs – Some Examples

  Mar 2019 | IDC Perspective | Doc # AP44904519

  By: Anuj AgrawalSenior Research Manager, Neil Ainger

  Traditionally, corporate banks were always the last to get technology toys after retail or investment banks, but this is now changing in the era of fintechs, challengers, and open banking and application programming interfaces (APIs). Europ...

• The Association of British Insurers Annual Conference 2019: Customer Engagement Delivered With Empathy Critical Amid Turbulence

  Mar 2019 | Market Note | Doc # EMEA44921219

  By: Sabitha MajukumarSenior Research Analyst, Worldwide Insurance Strategies

  This IDC Market Note presents highlights and observations from the Association of British Insurers (ABI) Annual Conference 2019 — which was held in London on February 26, 2019 — with specific focus on the discussions around customer engagem...