IDC Predictions

This IDC study presents a view of worldwide content analytics and search software revenue broken down by vendor for the calendar year 2017."The content analytics and search software market experienced mediocre but steady growth in 2017," sa...

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ServiceNow's Knowledge18 — Enhancing and Expanding the Now Platform for Enterprise Operations

Jul 2018 - Market Note - Doc # US44075818

by: Shannon Kalvar, Tim Grieser, Stephen Elliot, Melinda-Carol Ballou, Daphne Chung, Larry Carvalho, Chris Morris

This IDC Market Note reviews ServiceNow's Knowledge18 conference."Knowledge18 showcased both ServiceNow's vision of itself as an operations platform and the journey ServiceNow must undertake with its customers to realize that vision in a su...

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Arm Leads High-Performance Edge Computing with the Latest Cortex-A76 and Project Trillium

Jul 2018 - IDC Link - Doc # lcCHE44109818

by: Joey Yen, Kitty Fok

Arm introduced its new Cortex-A family member Cortex-A76 at the end of May in San Francisco, California, and later during the 2018 Computex Taipei in early June. Arm claims Cortex-A76 CPU can deliver laptop-class performance with smartphone...

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ConsumerScape 360, 2018: Net Promoter Score Pivot Table

Jul 2018 - Pivot Table - Doc # US44090118

by: John Jackson, Archana Ramachandra

This IDC Pivot Table is a user-friendly dashboard where you can compare net promoter score across several device brands. Net promoter score is a widely used metric by thousands of brands and companies to measure the willingness of customers...

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Innovation Accelerators in Customer Experience: Artificial Intelligence

Jul 2018 - IDC Perspective - Doc # US44025818

by: Alan Webber, David Schubmehl

This IDC Perspective is one of a series of documents that looks at the impact of innovation accelerator technologies like AI on the customer experience. "Artificial Intelligence is a key technology in improving the engagement with a custome...

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Micro Focus Sells SUSE Business to Private Equity Backer

Jul 2018 - IDC Link - Doc # lcUS44101118

by: Al Gillen, Stephen Belanger, Arnal Dayaratna, Gary Chen, Archana Venkatraman, Amita Potnis

The divestiture of the SUSE business from parent company Micro Focus is the first step of what is likely a larger strategy driven by activist investor Elliott Management. Selling the SUSE business to a private equity investor as an independ...

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United States Black Book, 1Q18

Jul 2018 - Pivot Table - Doc # US41383218

by: Jessica Goepfert, David Lantsman, Stephen Minton

This IDC Pivot Table is the 1Q18 release of IDC's United States Black Book, covering updated forecasts for IT spending segmented by 16 vertical markets, 20 technologies (across hardware, software, and services), and all 50 states in the Uni...

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Worldwide Smartphone Forecast Update, 2018–2022

Jun 2018 - Market Forecast - Doc # US44005618

by: Anthony Scarsella, William Stofega

This IDC study presents the updated five-year forecast for smartphone shipments worldwide by device vendors. The worldwide smartphone market will reach a total of 1.46 billion units shipped in 2018, down 0.2% from the 1.46 billion units shi...

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Lexmark Charts Course for "Winning with Dealers" During 2018 Road Show Events

Jun 2018 - Market Note - Doc # US44027018

by: Robert Palmer, Keith Kmetz

This IDC Market Note provides a summary of recent activity surrounding Lexmark's North America dealer road shows. The document examines Lexmark's recent performance within the office equipment channel and provides perspective on the strateg...

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