IDC Retail Insights Team

Simon Ellis

Group Vice President

Leslie Hand

Group Vice President, IDC Retail and Financial Insights

Michael Sek Pheng Yeo

Associate Research Director

Anne Paris

Research Manager, Worldwide Retail Experiential Operations Strategies

Alex Holtz

Research Director, WW Media and Entertainment Digital Strategies

Ananda Chakravarty

Research VP, Retail Merchandising and Marketing Analytics Strategies

Jordan K. Speer

Research Director, Worldwide Retail Product Sourcing, Fulfillment and Sustainability Strategies

Dorothy Creamer

Research Manager, Hospitality and Travel Digital Transformation Strategies

Filippo Battaini

Research Manager, IDC Retail Insights, Europe

Robert Parker

Senior Vice President, Enterprise Applications, Data Intelligence, Services, and Industry Research

Ornella Urso

Research Manager, IDC Retail Insights

Margot Juros

Research Director, Retail Technology Strategies

Ayush Narain

Research Manager

Roberta Bigliani

Group Vice President, Head of IDC Insights and IDC Future of Work Executive Lead - Europe, IDC

Dr. Chris Marshall

Vice President, Data, Analytics, AI, Sustainability, and Industry Research

New Research


  • By: 

    • Filippo Battaini Loading
    • Sofia Poggi Loading
    • Ornella Urso Loading
    This IDC Market Presentation looks at the status of ecommerce retail businesses in 2023, in view of ecommerce retailers operating in a sophisticated, fast-growth market. It provides an overview of the importance of digital commerce in today...
  • By: 

    • Filippo Battaini Loading
    • Cristiano Quattrini
    This IDC Market Presentation provides an Industry Analysis Perspective report designed to provide technology sellers' sales, marketers, as well as product and channel managers with foundational insight into the retail industry in Europe in ...
  • By: 

    • Ornella Urso Loading
    • Leslie Hand Loading
    • Filippo Battaini Loading
    • Sofia Poggi Loading
    • Jordan K. Speer Loading
    • Ananda Chakravarty Loading
    • Margot Juros Loading
    • Dorothy Creamer Loading
    • Anne Paris Loading
    • Cristiano Quattrini
    This IDC Market Presentation summarizes key findings gathered from IDC's 2023 Global Retail Survey on digital or technology-enabled initiatives across all retail business functions, products, and services. This survey polled 840 retailers a...
  • By:  Margot Juros Loading

    This IDC Survey Spotlight discusses increasing use of edge in retail and priority areas for new edge deployments. Edge usage in retail continues its rapid growth, a strong acknowledgement of the benefits of moving computing closer to the da...
  • By:  Jordan K. Speer Loading

    This IDC Perspective focuses on PTC FlexPLM in retail and CPG industries in which speed is crucial to enable retailers and brands to design and produce as close to market as possible. In May, PTC LiveWorx reconvened in person for the first ...
  • By: 

    • Cristiano Quattrini
    • Filippo Battaini Loading
    This IDC Market Presentation serves as our Industry Buyers Handbook, which aims to help technology vendors understand what drives buyers within the European retail industry in their technology purchasing decisions. Vendors can use this hand...
  • By:  Alex Holtz Loading

    This IDC Survey Spotlight examines which worldwide public cloud service providers should media and entertainment (M&E) companies use to host their applications. In the media industry's transition to cloud services, there are several via...
  • By:  Jordan K. Speer Loading

    This IDC Perspective discusses order management's role in creating a positive omni-channel experience. To transform order management to create satisfactory outcomes for all stakeholders across the shopping journey, retailers must first anal...
  • By:  Margot Juros Loading

    This IDC Market Presentation highlights the key retail findings regarding expected benefits for cloud and priority vendor selection criteria from IDC's 2023 Worldwide Industry CloudPath Survey. This Market Presentation takes a deeper look a...
  • By:  Dorothy Creamer Loading

    This IDC Market Note evaluates the Tata Consulting Services (TCS) Analyst Day that took place in Boston on June 13, 2023. This document examines how TCS is applying its broader corporate strategy and vision to enable digital-first capabilit...

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