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IDC Retail Insights Team

Victoria Brown

Research Manager, Global Supply Chain Execution

Robert Eastman

Research Manager

Simon Ellis

Program Vice President

Greg Girard

Program Director, Worldwide Omni-Channel Retail Analytics Strategies

Leslie Hand

Vice President, IDC Retail Insights

Giulio Raffaele

Senior Research Analyst

Michael Sek Pheng Yeo

Research Manager

Robert Parker

Group Vice President

Ivano Ortis

Vice President, IDC Financial Insights, IDC Manufacturing Insights, IDC Retail Insights

Andrea Sangalli

Associate Research Director

Ornella Urso

Research Analyst

Ashley Gilliam

Consulting Vice President

Christopher Holmes

Managing Director - IDC Insights Asia Pacific

New Research

Food and Grocery Retail in Europe, 2018

Apr 2018 - Tech Buyer Presentation - Doc # EMEA42172217

by: Giulio Raffaele

In this presentation, IDC provides an overview of the food and grocery retail (FGR) segment in Europe. The analysis is based on information collected from IDC's primary research, as well as from public sources, addressing both the business ...
This IDC TechBrief describes visibility platforms for experiential retail. Visibility is being enabled in experiential retail to connect the dots between people and things, infusing retail processes and assets with intelligence that ultimat...
IDC MaturityScape: Digitally Enabled Thinking Supply Chain 1.0

Apr 2018 - IDC MaturityScape - Doc # US43704118

by: Simon Ellis

This IDC study describes the IDC MaturityScape for digitally enabled thinking supply chain. It provides a framework for executive leadership, IT, and supply chain managers to identify the stages, critical measures, outcomes, and actions req...
Distributed ledger technology is maturing rapidly within the financial services industry globally and in Southeast Asia. This report captures what IDC understands to be the activities at a national level within the region, covering the use ...
This IDC PeerScape is intended for retailers familiar with order management software that are seeking to optimize configurations. This document will share some best practices that retailers have identified to change the game for their busin...
During the week of March 26, 2018, more than 1,000 customers, partners, media, and industry analysts attended SAP Centric in Austin, Texas, to show off new products and product enhancements to their enterprise asset management (EAM) and sup...
This IDC Market Presentation draws insights from IDC's CloudView Survey and IDC Retail Insights' ongoing research with retail vendors, users, and service providers to understand the cloud trends impacting the retail industry — cloud adoptio...
This IDC study evaluates point-of-sale (POS) software vendors in the department store retail sector. The document examines how point-of-sale software vendors are developing their solutions to respond to the increasing omni-channel commerce ...
This IDC PeerScape document addresses the main challenges that retailers are facing when approaching customers. It also suggests starting points for technology buyers to differentiate customer experience. Lessons learned from companies that...
IDC Market Glance: Curated Merchandise Orchestration, 1Q18

Mar 2018 - Market Presentation - Doc # US43685916

by: Greg Girard

This IDC Market Glance describes the segments and subsegments that comprise the curated merchandise orchestration (CMO) application software market. The scope of curated merchandise orchestration includes the processes and metrics that touc...