IDC Retail Insights Team
New Research
ServiceNow, the digital workflow company, announced that it has entered into an agreement to acquire G2K, an AI and IoT technology company on May 12, 2023 – financial details have not been disclosed. The acquisition improves ServiceNow's ab...
This IDC Survey features IDC's 2023 Supply Chain Survey and is designed to provide insight into the landscape of today's retail supply chains, including retailers' top challenges, current priorities, and drivers of change in the strategic f...
This IDC Survey Spotlight looks at the most recent survey data that reveals the top 3 types of vendors retailers are turning to for strategic vision, as well as our take on why these vendors are top of mind. Retailers want their technology ...
This IDC Tech Buyer Presentation provides an overview of key business drivers, priorities, and major investment areas in the retail industry. It highlights the need for retailers to shift focus from the front end to the back end when it com...
This IDC Survey Spotlight explores what workloads hospitality and travel organizations are prioritizing for deploying at the edge. The data from IDC's Worldwide Industry CloudPath Survey indicates that hospitality and travel organizations r...
This IDC Market Presentation provides an overview of the current and prospective applications of Web 3 and generative AI in the retail industry, identifying retailers' and customers' expectations, adjacent technologies adoption, as well as ...
This IDC MarketScape assesses the capabilities and strategies of enterprise software vendors in serving the needs of retail companies worldwide across industry segments. Vendors were evaluated according to their successes in designing, deve...
This IDC Market Presentation features recent retail IT budget shifts and investment priorities. Timely topics covered include the projects that must be completed now and those that may slow down until the disruptive force of the macroeconom...
This IDC Market Note covers the recent SAS Institute Insider Intelligence 2023 event held at the SAS campus situated in Cary, North Carolina, in March 2023. The SAS Institute continues to drive analytics and artificial intelligence (AI). Re...
This IDC Perspective highlights the top 5 supply chain takeaways of the 2023 NRF Big Show that address the role of the broader supply chain in supporting an engaging customer experience that is beneficial for both consumers and retailers. P...
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