IDC Retail Insights Team
New Research
This IDC PlanScape provides a road map for hospitality and travel companies to leverage digital signage to deliver on business outcomes by enhancing customer and employee experiences and engagement, driving ROI and improving operations."Sel...
This IDC PlanScape identifies the main drivers (why), foundational elements (what), key actors (who), and business outcomes (how) that retailers should consider regarding the opportunity to invest in an innovation management platform (IMP)....
This IDC PlanScape aims to guide senior technology professionals in retail organizations by identifying the main drivers (why), foundational elements (what), key actors (who), and business outcomes (how) related to the implementation of mic...
This IDC PeerScape examines the main challenges retailers face when engaging customers and consumers. It also suggests starting points for technology buyers to differentiate customer experience (CX). Lessons from companies that are increasi...
This IDC PlanScape will examine how RFID, applied at the item level, can enable high levels of inventory and location accuracy, allowing retailers to rightsize inventory, avoid the pitfalls both of overstocking and selling out and, most imp...
This IDC TechScape discusses technologies that are essential to enable innovation through a retail commerce platform and to execute commerce everywhere business models efficiently and effectively. The study aims to help senior executives as...
This IDC PlanScape identifies the main drivers (why), foundational elements (what), key actors (who), and business outcomes (how) involved in enhancing customer experience that helps retail organizations better respond in real time to unpre...
This IDC PlanScape provides a road map for hospitality and travel companies to leverage digital transformation strategies to drive seamless, augmented experiences in the appropriate and desired settings, where physical contact with a human ...
This IDC PlanScape provides a path for supply chain executives, CIOs, and other business leaders to better understand the growing challenges of today's supply chain for real-time, accurate inventory visibility and decision making and how mo...
This IDC MarketScape assesses the capabilities and strategies of worldwide service providers (SPs) in supporting and collaborating with the retail industry in defining and executing co-innovation strategies. Therefore, we consider the share...
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