Social Business Team

Takashi Manabe

Group Director, Software/Service Solutions, Data & Analytics, IDC Japan

Rich Costello

Senior Research Analyst, Enterprise Communications Infrastructure, Unified Communications & Collaboration (UC&C)

Lisa Rowan

Research Vice President, HR, Talent, and Learning Strategies

Lewis Ward

Research Director, Gaming and VR/AR

Thomas Vavra

Associate Vice President, Software, CEMA

Alejandro Florean

Vice President Consulting & Strategic Solutions, Latin America

Mary Wardley

Program Vice President, Customer Care and CRM

Yoko Ono

Research Manager, Infrastructure & Devices, Research, IDC Japan

Wayne Kurtzman

Research Vice President, Social, Communities and Collaboration

New Research


By: 
Zachary Chertok
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Lisa Rowan
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This IDC Survey Spotlight details how changing talent market conditions are evolving the way that organizations engage with recruitment process outsourcing (RPO) partners to mine hard-to-source talent for long-term engagements. In general, ...
By: 
Mary Wardley
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This IDC Survey Spotlight reflects the levels of difficulty organizations experience in acquiring needed skills across a variety of analytics capabilities. This has implications for organizations to absorb the various artificial intelligenc...
By: 
Rich Costello
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The change in the workforce dynamic to increasingly hybrid work is significantly impacting how UC&C suppliers innovate, design, and provision their solutions to meet the needs of the evolving employee experience. The hybrid work model h...
By: 
Zachary Chertok
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Lisa Rowan
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This IDC Market Perspective assesses how sectoral changes in the approach to talent acquisition are leaning into being more strategic around the first half of the process in recruitment and early screening. Changes in the approach to talent...
By: 
Lewis Ward
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This IDC study captures revenue derived from in-app and in-game mobile advertising as well as direct spending by users on mobile games and nongame mobile apps. Mobile advertising revenue is broken out by major format at a global level and b...
By: 
Lewis Ward
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Artificial intelligence (AI) and machine learning (ML) were front and center at NVIDIA's GTC event last week, as well as at last week's Game Developer Conference (GDC). NVIDIA continued to make a strong case at these events that GPU-based A...
By: 
Denise Lund
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Mary Wardley
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Courtney Munroe
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Oru Mohiuddin
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Wayne Kurtzman
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Rich Costello
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This IDC Market Note provides a summary and analysis of Avaya's February 14, 2023, announcement that it had entered into a Restructuring Support Agreement (RSA) with the overwhelming support of more than 90% of the company's secured lenders...
By: 
Denise Lund
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Rich Costello
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This IDC Perspective provides insight for technology buyers into five key areas that we feel will impact the worldwide unified communications and collaboration (UC&C) market in 2023 and beyond."Although expectations are that organizatio...
By: 
Lewis Ward
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This IDC study sizes and assesses the mobile and handheld console gaming marketplace worldwide through 2027. The forecast includes a four-region breakout: North America, Western Europe, Asia/Pacific, and rest of the world (ROW). Device inst...
By: 
Katie Evans
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Oru Mohiuddin
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Mary Wardley
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This IDC Market Note highlights the features of GoTo's Customer Engagement offering and how it meets the unique needs of SMBs. This document also explores how the offering fits in with GoTo's product portfolio as well as how it stacks up ag...

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