The DX Platform: Rearchitecting for Scale
Oct 2017 - IDC Perspective - Doc # EMEA43147617
Richard L. Villars,
Jan van Vonno,
This IDC Perspective provides an overarching vision for the technology architecture that organizations need to strive toward to scale digital transformation (DX) initiatives across the enterprise. It will form the basis for a series of foll...
Ten months after being acquired by Synchronoss (NASDAQ: SNCR), Siris Capital Group, LLC today announced that investment funds affiliated with Siris have entered into a definitive agreement to acquire 100% of the common stock of Intralinks H...
This IDC Market Analysis Perspective views the growth in the worldwide communities and collaboration markets and functional markets, explores the important trends, and looks at where the growth is and shares advice for technology buyers and...
This IDC Market Analysis Perspective (MAP) summarizes key demand and supply trends driving the sales and marketing software market. The MAP includes a market overview, competitive share analysis, buyer behavior and influences, and guidance ...
Making Customer Experience Actionable
Oct 2017 - IDC Perspective - Doc # US43071917
This IDC Perspective discusses how companies can make customer experience actionable."Customer experience has become a key differentiator for companies," said Alan Webber, research director at IDC for Customer Experience. "In a hypercompeti...
Twitter's strength is more information in less time, primarily because of its 140-character limit. Company tweets are best served concise and visual. The proposed 280-character tweets, now being tested by Twitter, will be welcomed but shoul...
IDC Market Glance: Social Media, 3Q17
Sep 2017 - Market Presentation - Doc # US43099217
This IDC Market Glance examines the social media market. Social media is rapidly evolving through its teenage years to include more than conversations, audio, and video. Artificial intelligence–powered chatbots are allowing social media and...
SAP announced that it will acquire Gigya, the identity and consent management service. It is a tremendous strategic move for SAP Hybris as data has become even more valuable to marketers than the systems through which it runs. Data-driven i...
Microsoft Teams will be the hub for teamwork, collaboration, and communications and, as Microsoft called it, their "new vision for intelligent communications." This was announced at the Microsoft Ignite conference in Orlando, Florida, on Se...
Your LinkedIn profile is about to become much more important at work as Microsoft announced that it will integrate your LinkedIn profile with your profile card in Office 365 and will first roll to Outlook. This helps solidify LinkedIn as th...