New Research

• How Much Do Canadian Consumers Trust in Organizations That Handle Their Private Information?

  Mar 2019 | IDC Survey Spotlight | Doc # CA44898319

  By: John ZhangResearch Analyst

  This IDC Survey Spotlight examines how much Canadian consumers trust in organizations that handle their private information. It's based on six IDC Canada's consumer surveys from 2017 to 2018, with 2,000 respondents in each survey.

• Canadian Insurance ICT Landscape, 2019

  Mar 2019 | Market Presentation | Doc # CA43808119

  By: Nigel WallisResearch Vice President, IoT and Industries, John ZhangResearch Analyst

  This IDC Market Presentation provides an analysis of the drivers and priorities for ICT spending in the Canadian insurance industry. This Presentation explores how the insurance industry in Canada approach ICT investments in areas such as d...

• Canadian Retail ICT Landscape, 2018

  Dec 2018 | Market Presentation | Doc # CA42534118

  By: Nigel WallisResearch Vice President, IoT and Industries, John ZhangResearch Analyst

  This IDC Market Presentation provides an analysis of the drivers and priorities for ICT spending in the Canadian retail industry. This Presentation explores how the retail industry in Canada approach ICT investments in areas such as digital...

• Canadian ICT Predictions 2019: Business Innovation, Accelerated Infrastructure, and the Future of Work

  Dec 2018 | Market Presentation | Doc # CA43241318

  By: Lars GoranssonManaging Director, IDC Canada, Tony OlvetGroup Vice President, Research

  This IDC Market Presentation explores IDC Canada's ICT predictions for 2019 and was originally presented as a web conference on December 6, 2018. Thought leaders Tony Olvet and Lars Goransson unveiled 10 key technology trends that will impa...

• Outsourcing in an As-a-Service World: Managing Costs in Unpredictability

  Nov 2018 | IDC Perspective | Doc # CA43241618

  By: John ZhangResearch Analyst, Jason BremnerResearch Vice President, Industry and Business Solutions

  This IDC Perspective is the third of a four-part series and examines the changes in the outsourcing model that will change as a result of cloud computing and cloud services. IDC worked with the Centre for Outsourcing Research and Education ...

• Outsourcing in an As-a-Service World: Impact of AI and RPA in Outsourcing

  Oct 2018 | IDC Perspective | Doc # CA43241718

  By: John ZhangResearch Analyst, Jason BremnerResearch Vice President, Industry and Business Solutions

  This IDC Perspective is first of a four-part series and examines the changes in the outsourcing model that will change as a result of cloud computing and cloud services. IDC worked with the Centre for Outsourcing Research and Education to a...

• Calgary Drop-In Centre: A Buyer Case Study on DX in Canada

  Sep 2018 | IDC Perspective | Doc # CA43240818

  By: John ZhangResearch Analyst, Jason BremnerResearch Vice President, Industry and Business Solutions

  This IDC Perspective examines how Calgary Drop-In Centre (the DI) is looking to utilize cloud, blockchain, and other technologies to improve operational efficiency, enhance communication with partner agencies, and improve the well-being of ...

• Canadian Transportation ICT Landscape, 2018

  Sep 2018 | Market Presentation | Doc # CA43237118

  By: Nigel WallisResearch Vice President, IoT and Industries, John ZhangResearch Analyst

  This IDC Market Presentation provides an analysis of the drivers and priorities for ICT spending in the Canadian transportation industry. This IDC Market Presentation explores how the air, rail, and trucking sectors in Canada approach ICT i...

• IDC Canada Predictions, 2018: Balancing Innovation, Value, and Security in a Digitally Transformed World

  Dec 2017 | Market Presentation | Doc # CA41972017

  By: Lars GoranssonManaging Director, IDC Canada, Tony OlvetGroup Vice President, Research

  This IDC Market Presentation explores IDC Canada's ICT predictions for 2018 and was originally presented as a web conference on December 6, 2017. Thought leaders Tony Olvet and Lars Goransson highlighted the most dynamic information and com...