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Buyer Behavior Team

Carol M. Glasheen

Vice President, Quantitative Research Group, Custom Solutions

Robert Burbach

Research Manager, Survey & Analysis

Warren Shiau

Research Vice President

Scott McLarnon

Senior Vice President, Worldwide Custom Solutions

New Research

This IDC Presentation presents the results of IDC's 2017 Canadian Top Executive Survey, which focused on the theme of aligning business and CIO priorities in the digital economy. The survey looks at how technology is being implemented in la...
Consumer Survey: Digital Banking Expectations and Experiences — Payments

May 2017 - IDC Perspective - Doc # CA42491517

by: Robert Smythe,  Jason BremnerRobert Burbach

This IDC Perspective looks at the demographic profile of Canadian bank clients and how banks are supporting their many payment needs. Data was obtained via an online survey involving more than 1,000 respondents. The results provide a good o...
This IDC Perspective looks at the demographic profile of Canadian bank clients along with their use of technology to support their banking needs. Data was obtained via an online survey involving more than 1,000 respondents. The results prov...
This IDC Perspective helps financial institutions and their suppliers understand how digitization is changing the role of branches. It also identifies how clients use and value bank services. This document provides consumers' eye view of:Ho...
This IDC Presentation discusses the results of IDC Canada's 2016 Top Executive Survey of Canadian executives, which focused on the theme of digital transformation (DX). This Presentation examines several aspects of DX, comparing and contras...
This IDC Presentation provides top-line survey findings from IDC Canada's most recent annual Business Telecom Survey conducted in October-November 2016. The slide deck contains important data and observations on the uptake of telecom servic...
This IDC Presentation provides a snapshot highlighting the impact on the Canadian oil and gas sector. It combines a general overview of the issue, revisions to IDC Canada's ICT forecast, and new survey findings from Alberta-based energy-rel...
This IDC Financial Insights Perspective looks at how Canadians use various payment methods and their level of satisfaction with these solutions. Data was obtained via an online survey involving 1,002 respondents. The results provide a good ...
This IDC Financial Insights Perspective looks at the demographic profile of Canadian bank clients along with their use of technology to support their banking needs. Data was obtained via an online survey involving more than 1,000 respondent...
This IDC Financial Insights Perspective looks at how Canadians use various financial institution (FI) products and services and their level of satisfaction with these solutions. Data was obtained via an online survey involving 1,002 respond...