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Directions 2018 Boston/MA Team

Steven D’Alfonso

Research Director

Adam Wright

Senior Research Analyst, Internet of Things: Consumer

Adelaide O'Brien

Research Director, Government Digital Transformation Strategies

Al Gillen

Group Vice President, Software Development and Open Source

Alan S. Louie, Ph.D.

Research Director, Life Sciences

Alan Webber

Research Director, Digital Strategy & Customer Experience

Alison Close

Research Manager, Finance and Accounting, BPaaS, and Analytics Services

Ali Zaidi

Research Director, IT Consulting and Systems Integration Services

Alison Brooks, Ph.D.

Research Director, Smart Cities Strategies, Public Safety

Allison Correia

Senior Research Analyst, Imaging, Printing and Document Solutions

Amy Lind

Research Manager, Broadband, Enterprise Voice & IP Communications Services, and Unified Communications

Andrew Smith

Sr. Research Analyst, Storage Software

Anthony Scarsella

Research Manager, Mobile Phones

Ashish Nadkarni

Program Vice President, Computing Platforms, Worldwide Infrastructure

Bill Keyworth

Vice President of Research, IT Operational Excellence

Robert Parker

Group Vice President

Brad Casemore

Research Vice President, Datacenter Networks

Brian E. Clarke

Group Vice President, Pricing Evaluation and Sourcing Advisory Services

Bryan Bassett

Senior Research Analyst, Enterprise Mobility

Carrie MacGillivray

Group Vice President, Internet of Things & Mobility

Carrie Solinger

Sr. Research Analyst, Cognitive Systems and Content Analytics Research

Chad Huston

Research Manager, Worldwide Services

Chandana Gopal

Research Manager, Business Analytics

Christina Richmond

Program Vice President, Worldwide Security Services

Curtis Price

Program Vice President, Infrastructure Services

Cushing Anderson

Program Vice President, Business Consulting and IT Education

Dan Vesset

Group Vice President, Analytics and Information Management

David Reinsel

Sr. Vice President, Mobility, Security, Consumer, Semiconductors, Telecom, Client Computing and Imaging/Print/Document Solutions

David Schubmehl

Research Director, Cognitive/Artificial Intelligence Systems

David Tapper

Program Vice President, Outsourcing and Managed Cloud Services

Deepak Mohan

Research Director, Public Cloud Infrastructure as a Service

Denise Lund

Research Director

Eric Burgener

Research Vice President, Storage

Eric Newmark

Program Vice President, Cloud, SaaS and Industry Cloud

Eric Sheppard

Research Vice President, Server and Storage Infrastructure

Frank Gens

Senior Vice President & Chief Analyst

Ghassan Abdo

Research VP, WW Telecom Cloud, & Virtualization Services

Holly Muscolino

Research Vice President, Content Technologies and Document Workflow

Jason Cunliffe

Vice President, Custom Solutions Content Marketing & Sales Enablement Services

Jennifer Cooke

Research Director, Datacenter Trends and Strategies

John Jackson

Research Vice President, Mobile & Connected Platforms

John Villali

Research Director, Energy Insights

Jordan Jewell

Senior Research Analyst, Digital Commerce and Enterprise Applications

Karen Massey

Research Manager, Consumer Banking

Karsten Weide

Program Vice President, Media & Entertainment

Kathleen Schaub

Program Vice President, CMO Advisory & Customer Experience

Keith Kmetz

Program Vice President, Imaging, Printing & Document Solutions

Kevin Permenter

Senior Research Analyst, Enterprise Applications

Kuba Stolarski

Research Director, Computing Platforms

Kyle Lagunas

Research Manager

Larry Carvalho

Research Director, Platform as a Service

Lynne Dunbrack

Research Vice President

Marc DeCastro

Research Director, Consumer Banking

Mark Zannoni

Research Director

Mary Wardley

Program Vice President, Loyalty and Customer Care

Matthew Eastwood

Senior Vice President, Enterprise, Datacenter, Cloud Infrastructure and Developers

Matthew Marden

Research Director, Business Value Strategy Practice

Maureen Fleming

Program Vice President, Integration and Process Automation

Melinda-Carol Ballou

Research Director, Agile ALM, Quality & Portfolio Strategies

Michelle Bailey

GVP/GM and Research Fellow Datacenter and Cloud

Mickey North Rizza

Program Vice President, Enterprise Applications and Digital Commerce

Mutaz Shegewi

Research Director, Provider IT Transformation Strategies

Peter Marston

Research Director, Application Development, Testing, and Management Services

Peter Rutten

Research Manager, Server Solutions

Phil Goodwin

Research Director, Storage Systems and Software

Ramon T. Llamas

Research Director, Mobile Devices and AR/VR

Randy Perry

Vice President, Business Value Strategy Practice

Frank Dickson

Research Vice President, Security Products

Rasmus Andsbjerg

Program Director, WW Software and Public Cloud Services Trackers

Raymond Boggs

Program Vice President, Small and Medium Business Research

Rebecca Segal

Group Vice President, Worldwide Services

Ricardo Villate

Group VP Latin America

Rich Costello

Senior Research Analyst, Enterprise Communications Infrastructure, Unified Communications & Collaboration (UC&C)

Richard L. Villars

Research Vice President, Datacenter & Cloud

Ritu Jyoti

Research Director, Storage

Rob Brothers

Program Vice President, Software and Hardware Support and Deployment Services

Robert Palmer

Research Vice President, Imaging, Printing, and Document Solutions

Robert Westervelt

Research Director, Security Products

Ruthbea Yesner

Vice President, Government Insights and Smart Cities

Shawn Fitzgerald

Research Director, Digital Transformation Strategies

Shawn P. McCarthy

Research Director

Stacy Crook

Research Director, Internet of Things

Stephen Elliot

Program Vice President, Management Software and DevOps

Stewart Bond

Research Director, Data Integration and Data Integrity Software

Susan G. Middleton

Research Director, Technology Financing Strategies

Terry Frazier

Research Director, Content Technologies and Document Workflow

Tim Grieser

Research Vice President, Enterprise System Management Software

Wayne Kurtzman

Research Director

William Stofega

Program Director, Mobile Device Technology and Trends

Joseph C. Pucciarelli

Group Vice President & IT Executive Advisor

Carl W. Olofson

Research Vice President, Data Management Software

Michael Townsend

Research Manager, Life Science Business System Strategies

Mark Thomason

Research Director

Ryan Reith

Program Vice President, Worldwide Mobile Device Trackers

Gary Chen

Research Manager, Software Defined Compute

New Research

JFrog held its annual customer conference, swampUP, on May 16-18, with about 350 attendees. The company claims 4,000 paying customers and 20,000 trials a year that come through its digital marketing and inside sales teams. The attendees wer...
This IDC study quantifies the U.S. monochrome laser A3/A4 MFP market in detail, analyzing issues, trends, and product advances. It contains IDC's review and forecast of the U.S. monochrome laser MFP market for 2011-2022. Unit shipments, val...
Pragma Systems Product and Pricing Guide: May 2018

May 2018 - Pivot Table - Doc # US43842618

by: Brian E. Clarke

This IDC Pivot Table provides a synopsis of the vendor's recent product, pricing, and discounting actions. Content for this study is derived from vendor, channel, and customer sources and follows a tab structure as follows:About: About this...
Knowledge18 showcased both ServiceNow's vision of itself as an operations platform and the journey it must undertake with its customers to realize that vision in a sustainable fashion. The company's investments in customer success and user ...
This IDC study contains our forecast for the revenue associated with software sales and implementation services for datacenter infrastructure management (DCIM) solutions. "Digital transformation (DX) initiatives are built on the premise of ...
This IDC study identifies product management best practices and recommends how government IT organizations can transfer and apply these capabilities to innovative digital transformation (DX) service delivery teams. The new ITPM role and ski...
Digital Transformation Use of AI Services: IT Role and Impact

May 2018 - Event Proceeding - Doc # WC20180517

by: Ritu Jyoti

This IDC Web Conference examines digital transformation's (DX's) use of AI services. By 2019, 40% of digital transformation initiatives will be supported by cognitive/AI capabilities, providing timely critical insights for new operating and...
This IDC study is a reference guide for budget management and cost control. It can serve as the foundation for marketing and finance executives to better demonstrate fiscal management capabilities to C-level executives and to improve decisi...
Facebook F8 2018: Am I Fraught or Not

May 2018 - Market Note - Doc # US43795618

by: John Jackson

This IDC Market Note discusses the Facebook F8 2018 event."2018's F8 fell at what Facebook hopes was a uniquely awkward time in the company's history, still in the throes of the Cambridge Analytica affair and on the heels of a strong quarte...