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This IDC Financial Insights study is a tool for technology leaders and their line-of-business (LOB) counterparts to use in their IT strategic planning efforts as they face these exciting times. As such, the document provides the following:

  • It provides strategic guidance for those leaders within organizations who are tasked with making broad technology decisions and plans by offering 10 predictions covering the most important areas of change within the industry.
  • It covers a 36-month planning process by looking at the scope of the change caused by these trends described in the first bullet point as well as the level of investment and effort necessary to address them.

"The payment market has already experienced immense change in the past few years, brought about by new competitors, business models, risks, and regulation," said James Wester, research director, Worldwide Payment Strategies, and lead author of the study. "Within that rapidly shifting market, however, IDC Financial Insights has identified several trends that technology leaders should pay particular attention to as they plan for the future."



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