Sep 2016 - Business Strategy - Doc # US40137316
Business Strategy: The Use of Advanced Analytics in the Know-Your-Customer Process
By: Bill Fearnley
This IDC Financial Insights report takes a look at the challenges and opportunities that firms face in developing and deploying advanced analytics to improve their know-your-customer (KYC) programs and analysis. Firms are required to know as much as they can about their customers and deploy risk-based analytics to monitor and manage customer risks. If it's discovered that firms are doing business with "bad actors," they can be fined and sanctioned by regulators and suffer damage to their brands and reputations with customers, employees, investors, and counterparties.
Bill Fearnley, research director, IDC Financial Insights, says, "Regulators and government agencies are working hard to cut off funds supporting terrorism and reduce financial crime and tax avoidance. To help in those efforts, regulators are requiring firms to improve their KYC programs with more detailed data and advanced analytics. Firms should be investing in new sources of data and data aggregation tools to help improve KYC compliance, onboarding, and customer risk profile monitoring."
Analytic applications, Big data analytics and discovery, Blockchain, Cloud collaboration suites, Cognitive/artificial intelligence, Customer relationship management applications, Data access, analysis and delivery
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