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Apr 2016 - IDC MarketScape - Doc # US40150416

IDC MarketScape: Worldwide SAP Implementation Services Ecosystem 2016 Vendor Assessment

By: Gard LittleResearch Director, Global Services Markets and Trends, Ali ZaidiResearch Director, IT Consulting and Systems Integration Services


This IDC study represents a vendor assessment of the SAP-based systems integration services ecosystem through the IDC MarketScape model. This assessment discusses both quantitative and qualitative characteristics that explain success in the SAP implementation services ecosystem. This IDC MarketScape covers a variety of vendors participating in the SAP implementation services ecosystem space. The evaluation is based on a comprehensive and rigorous framework that assesses vendors relative to the criteria and one another and highlights the factors expected to be the most influential for success in the market in both the short term and the long term.

"The SAP implementation services ecosystem market has evolved in three critical areas since our last evaluation in 2014, namely, the development of the S4/HANA platform, simple finance and simple logistics, and a renewed focus on business networks for procurement and sourcing with Ariba, travel and expense with Concur, and contingent labor and services with Fieldglass," says Ali Zaidi, research manager, IT Consulting and Systems Integration Services at IDC. "When buyers were asked what characteristics were required for a SAP implementation services project to be successful at a worldwide level, the top 2 characteristics were "provide functional insights and competence" and "provide industry insights and competence," both decidedly nontechnical factors," says Gard Little, research director, IT Consulting and Systems Integration research at IDC.



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