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Nov 2016 - IDC MarketScape - Doc # US40405316

IDC MarketScape: Worldwide Business Analytics BPO Services 2016 Vendor Assessment

Author: Alison Close
Senior Analyst, Worldwide Finance, Accounting, and Procurement BPO Services

Abstract

This IDC study represents a vendor assessment of the business analytics BPO services providers through the IDC MarketScape model. This assessment discusses both quantitative and qualitative characteristics that explain success in the business analytics BPO services market. This IDC MarketScape covers a variety of vendors participating in the business analytics BPO services space. The evaluation is based on a comprehensive and rigorous framework that assesses vendors relative to the criteria and to one another and highlights the factors expected to be the most influential for success in the market in both the short term and the long term.

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