This IDC study uses the IDC MarketScape model to provide an assessment of service providers participating in the digital strategy consulting and agency services market with specific offers and capabilities in digital operations. This IDC MarketScape is an evaluation based on a comprehensive framework and a set of parameters that assesses providers relative to one another and to those factors expected to be most conducive to success in this market over both the short term and the long term.
"The demand for digital consulting services and innovative technologies of cloud, artificial intelligence (AI), robotics process automation, big data and analytics, blockchain, and others, coupled with agile and design thinking methods, continues to accelerate as digital business priorities broaden," says Michael Versace, research director for Digital Strategy and Agency Services at IDC. "IDC expects further growth in the digital operations consulting services market as executives seek out opportunities to improve the core of their internal operations through DX technology and services investments."
Deloitte, Cognizant Technology Solutions Corporation, Bain & Company, Inc., Accenture plc, BearingPoint, KPMG International, McKinsey & Company, The Boston Consulting Group, Inc., Capgemini S.A., IBM, Publicis Groupe SA, PricewaterhouseCoopers LLP, Computer Sciences Corporation