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Mar 2016 - IDC Survey Spotlight - Doc # US41065916

Highlighting the Benefits of Network/UC Performance Management Tools

Author: Rich Costello Senior Research Analyst, Enterprise Communications Infrastructure

This IDC Survey Spotlight analyzes results from IDC's U.S. Enterprise Communications Survey (January 2016). The respondents included a total of 1,204 CEOs, CIOs, CTOs, VPs of IT, line-of-business (LOB) IT managers, applications development managers, and other network/IT decision-making roles. Although the organizations surveyed are primarily located in the United States, there are a number of organizations with locations in regions outside the United States, including Canada, Western Europe, Russia/Central Europe, Middle East/Africa, Asia/Pacific, and Latin America. This survey data highlights the tangible benefits that network/UC performance monitoring and management solutions can have on an organization's enterprise network operations.