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Aug 2017 - Market Perspective - Doc # US41235317

Extended Analysis of Worldwide and U.S. Contracts: A Look at Rolling Four-Quarter Deal Signings for Outsourcing-Managed Services Engagements, June 2017 YTD

By: Xiao-Fei ZhangResearch Director, IDC Global Services Markets and Trends, David TapperProgram Vice President, Outsourcing and Managed Cloud Services


This IDC Market Perspective provides an overview analysis and assessment of outsourcing-managed services deals based on a rolling four-quarter view.

"Winning outsourcing-managed services deals is becoming more challenging as buyers are looking to make fundamental changes in their sourcing strategies to using more managed cloud services and looking potentially to restructure the use of globally sourced talent and resources," says David Tapper, vice president, Outsourcing and Managed Cloud Services at IDC. "Key factors that service providers need to incorporate in their outsourcing-managed services deal pursuits must involve restructuring of global sourcing models, accelerating the shift to cloud services, highlighting large managed cloud services engagements, and offering breadth of capabilities."


Subscriptions Covered

Application Development, Testing and Management Services , BuyerPulse Deals Database: Australia Services , BuyerPulse Deals Database: Canadian Services , BuyerPulse Deals Database: Central and Eastern Europe, Middle East and Africa Services , BuyerPulse Deals Database: United Kingdom Services , BuyerPulse Deals Database: United States Services , BuyerPulse Deals Database: Worldwide BPO Services , BuyerPulse Deals Database: Worldwide Cloud Services (IaaS, PaaS, SaaS) , Customer Care and CRM , Finance and Accounting, BPaaS and Analytics Services , Global Sourcing Strategies , HR, Talent and Learning Strategies and Services , Managed Cloud Services , Services Contracts Database: Americas , Services Contracts Database: Asia/Pacific , Services Contracts Database: Europe, Middle East and Africa , Services Contracts Database: Latin America , Services Contracts Database: Worldwide

Regions Covered

United States, Worldwide

Topics Covered

Application management, Business process outsourcing, Network and desktop outsourcing services, Public cloud services, Software as a service


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