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Jul 2017 - IDC MaturityScape Benchmark - Doc # US41265117

IDC MaturityScape Benchmark: Print and Document Management in the United States, 2017

By: Robert PalmerResearch Vice President, Imaging, Printing, and Document Solutions, Allison CorreiaSenior Research Analyst, Imaging, Printing and Document Solutions


This IDC study enables organizations to answer the following questions:

  • What are the components of a PDM strategy?
  • Where are we on a maturity scale for print and document management in terms of organizational needs? Where are our peers?
  • What is the best path to achieve higher levels of maturity while advancing print and document management initiatives and strategies?

"Organizations can realize significant cost and productivity advantages by advancing to higher levels of print and document maturity," says Robert Palmer, research director, IDC's Imaging, Printing, and Document Solutions. "A compelling PDM strategy should look beyond management of the output infrastructure to include policy-driven initiatives focused on optimization and automation of paper-based business processes. Organizations leading in these areas are typically characterized by their ongoing investments in people, technology, and device infrastructure to support long-term PDM initiatives."



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