Feb 2019 - IDC MarketScape - Doc # US41390617
IDC MarketScape: Worldwide Mobile Field Force Management Solutions for Utilities 2018 Vendor Assessment
By:
Phevos Skalidis
Research Manager, Roberta Bigliani
Vice President, IDC Energy Insights, IDC Government Insights and IDC Health Insights
Abstract
This IDC MarketScape evaluates vendors in the mobile field force management by performing a qualitative and quantitative assessment of their capabilities and strategy. It aims to aid utilities in deciding on their current or future MFFM implementations, as well as to assist vendors in deepening their understanding of the competitive landscape.
"When selecting an MFFM provider, utilities must consider technical, operational, as well as business-related aspects. A utility's position along the energy value chain will determine to a great extent the specific characteristics required. Furthermore, the IT infrastructure in place and the approach with regards to cloud are decisive factors. Finally, costs of implementation and its duration must be carefully planned before making the final decision," said Phevos Skalidis, research manager, IDC Energy Insights.
Coverage
Subscriptions Covered
IDC Energy Insights: Worldwide Utilities Connected Asset Strategies , IDC Energy Insights: Worldwide Utilities Customer Experience Strategies
Companies Covered
Clevest Solutions, Inc., Oracle Corporation, OverIT S.p.A., SAP SE, ABB Ltd., Accruent LLC, ClickSoftware Technologies Ltd., General Electric Company, IFS AB, Retriever Communications Pty Ltd., CGI Group Inc.
Regions Covered
Topics Covered
Augmented and virtual reality, Cognitive/artificial intelligence, Enterprise asset management, Technology buyer
