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TECH BUYER Jun 2017 - IDC MarketScape - Doc # US41523517

IDC MarketScape: Worldwide Digital Transformation Consulting and Systems Integration Services 2017 Vendor Assessment

By: Gard LittleVice President, Global Services Markets and Trends, Ali ZaidiResearch Director, IT Consulting, Systems Integration, and Artificial Intelligence Services

Abstract

This IDC study represents a vendor assessment of the digital transformation consulting and systems integration services ecosystem through the IDC MarketScape model. This assessment discusses both quantitative and qualitative characteristics that explain success in the ecosystem. This IDC MarketScape covers a variety of vendors participating in the digital transformation services space. The evaluation is based on a comprehensive and rigorous framework that assesses vendors relative to the criteria and one another and highlights the factors expected to be the most influential for success in the market during both the short term and the long term.

"With customers expecting to achieve business outcomes, create innovative solutions that produce results, and transform business processes upon implementation of a digital transformation solution, digital implementation services providers must focus on a balanced services portfolio that not only offers digital technology implementation solutions but also cater to customers' business process transformation needs," says Ali Zaidi, research director, IT Consulting and Systems Integration Business Strategies at IDC.


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