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Abstract

This IDC Financial Insights study presents the top 10 predictions for the financial services industries. Each prediction is shaped by a common set of key drivers that provides a planning tool for technology leaders and their line-of-business counterparts to use in their IT strategic planning efforts. The challenges of the industry today continue to be shaped by trying to match fintech innovations while resources are scarce and regulatory burdens persist.

According to Marc DeCastro, research director, IDC Financial Insights, "The predictions in this research study are a culmination of the tenets of our research over the past few years. Innovation has reached the point of disruption for financial service firms of all sizes and geographic locations. The pace of technology change continues to be a major factor in IT investment, particularly as digital transformation strategies go from the drawing board to production. Driving this growth are advances in platform solutions, artificial intelligence and automation, and solutions aimed at improving risk exposure."


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