This IDC Perspective discusses what we have identified as the "four forces" driving distributed ledger technology (DLT) and smart contract innovation within retail supply chains. These "four forces" are:
We believe that retailers will greatly benefit from these technologies and should be actively investing in DLT and smart contract proof of concepts and pilot projects. In this IDC Perspective, we discuss multiple opportunities and challenges for retailers.
"There is an increasing call for customer centricity in the face of declining margins, compressing product development cycles, and growing revenue. An integral part of this digital transformation involves exploring new technologies that can simplify business processes while improving profitability and delivering a better customer experience." — Victoria Brown, senior research analyst, IDC Retail Insights
IDC Financial Insights: Worldwide Compliance, Fraud and Risk Analytics Strategies , IDC Retail Insights: Global Connected Supply Chain Execution and Fulfillment Strategies , IDC Retail Insights: Worldwide Retail Digital Supply Chain Strategies , Worldwide Blockchain Strategies