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Abstract

This IDC study outlines the definition of this service and provides insights on what the offering should include from a hardware, software, and services perspective.

"IDC sees the adoption of on-premise utility and as-a-service consumption models advancing rapidly. Vendors and other service providers (VARs and system integrators) need to examine their back-end infrastructures first before putting together an offering such as pay as you go/grow," says Rob Brothers, VP, IDC Software and Hardware Support and Deploy Services.


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