This IDC study presents a forecast of the SMB file synchronization and sharing market for 2018–2021. Additional analysis includes the key drivers and inhibitors of the FSS market.
"SMB interest in file sync and share continues to grow, and it's one of the top 3 cloud applications planned for future acquisition," said Ray Boggs, program VP for Small and Medium Business Research. "Interest and engagement increasingly echo that found in larger companies."
Terry Frazier, research director, Content Technologies and Document Workflow, noted major changes in the market: "File sync and share is evolving into a much broader set of content services around collaboration, analytics, and workflow. This makes it increasingly of interest as digital transformation pressures businesses of all sizes to improve the customer and knowledge worker experience with collaboration, security, and analytics tools. These can all help bridge silos, speed up business processes, and mobilize content independent of location."