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Oct 2017 - IDC Survey - Doc # US42182517

2017 U.S. SMB Storage Update: Technology Priorities, Preferences, and Plans — Company Size, Industry, and Attitude Segment

By: Raymond BoggsProgram Vice President, Small and Medium Business Research

On-line Presentation


This IDC Survey examines the current and planned use of different storage solutions by U.S. small businesses (SBs with fewer than 100 employees) and midsize firms (MBs with 100-999 employees) with additional detail on SBs with 50-99 employees. The extent to which SMBs cite increasing storage capacity/improving storage management as an IT spending priority is examined by company size and industry. The share of storage spending by company size is then compared across seven product categories: disk hardware, solid state disk (SSD) hardware, tape hardware, optical hardware, storage software, storage services (excluding online/cloud), and online/cloud storage.

SMB use of different technology for data backup, data protection, or disaster recovery is examined by company size for backup to disk, backup to tape, backup to disk and tape (e.g., disk-to-disk-to-tape), backup appliance, online storage, and hybrid on-premise/cloud. A summary of those using either online storage or hybrid on-premise/cloud solutions is provided, and the share of firms with no backup is also presented.

Storage use is also examined by SMB attitude cluster This segmentation is based on respondent levels of agreement with eight attitude statements that yield five distinct SMB clusters: SMB 2.0, SMB 1.5 Fast Followers, Pragmatic Hands On, Middle-of the-Road Worriers, and IT Indifferent. The share of different SMB clusters citing storage as an IT spending priority is examined first after which spending percentages are compared across three key categories: traditional disk hardware, online cloud storage, and SSD hardware. The use of six different technology for data backup, data protection, or disaster recovery is also compared across clusters.

The document concludes with a comparison of current and planned use of different cloud storage across five categories: cloud data protection/backup, cloud business continuance (replication, disaster recovery), cloud archive (compliance, analytics), cloud file services (file synch and share, collaboration), and cloud-to-cloud backup.


  • 23 slides

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