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This IDC study presents forecasts of spending (customer expenditures) for the worldwide offshore IT services market for 2018–2022. This study includes advice to providers of IT services, an analysis of key market and industry trends by importing markets, key market drivers and inhibitors, significant market developments, and highlights of key changes from the prior forecast. This study also updates the previous forecast published in Worldwide Offshore IT Services Forecast, 2017–2021 (IDC #US41237117, May 2017).

This IDC study answers the following questions:

  • How is the model of offshore evolving?
  • What is the opportunity for offshore providers by importing geographic region?
  • Which assumptions are of sufficient importance that a change in the assumption would result in a change in the market forecasts?
  • What impact will developments in this market have on the players in the market?
  • What are the not-to-be-missed opportunities?

"The worldwide offshore IT services market is faced with multiple challenges ranging from substitute service options in the form of platforms (e.g., cloud) to geopolitical instability in developed markets to fundamental restructuring in client industries," said David Tapper, vice president for Outsourcing and Managed Cloud Services at IDC. "Success for offshore providers, and providers using offshore resources, will require building and branding services as platform centric, creating DevOps as cloud factories, expanding innovation labs, investing in local markets, and expanding investments in automation."



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