This IDC study uses the IDC MarketScape model to provide an assessment of a number of providers participating in the Americas business consulting services market. The IDC MarketScape is an evaluation based on a comprehensive framework and a set of parameters that assesses providers relative to one another and to those factors expected to be most conducive to success in a given market during both the short term and the long term.
"While consulting providers are generally perceived as capable, this evaluation discovered that generally enterprises are less satisfied with their consultant's ability to improve talent performance, improve the customer experience, and develop 'digital' products and services. In this research and others, we find that some vendors are better able to produce meaningful results than others." — Cushing Anderson, program vice president, Business Consulting Services research