This IDC study examines the worldwide market for digital commerce applications and provides a forecast of the market through 2022. This market is forecast to grow at a swift pace, with much higher demand from customers in cloud applications than in on-premises ones.
"Consumer and business customers have come to expect an excellent customer experience when they purchase products and services digitally. This is largely due to the improvements that have occurred in digital commerce applications, making it easier and quicker for customers to get what they want, when they want it," says Jordan Jewell, senior research analyst, Digital Commerce and Enterprise Applications. "As the digital commerce applications market continues to evolve over the next five years, businesses will continue to make digital commerce a strategic focus in their digital transformation efforts."
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