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TECH BUYER Jul 2017 - IDC TechScape - Doc # US42842517

IDC TechScape: U.S. Healthcare Provider Patient Engagement Technologies, 2017

By: Mutaz ShegewiResearch Director, Provider IT Transformation Strategies

Abstract

This IDC study provides a comprehensive review of the types of patient engagement technologies that enable and support U.S. healthcare consumers to digitally engage with their providers. The IDC TechScape is based on a visual representation that results from a framework that positions the technologies on their adoption curves, analyzes the characteristics of their adoption, and systematically reviews their details, benefits, shortcomings, and vendors. This comparative study also presents a collective outlook for early, mainstream, and cautious adopters of patient engagement technologies to take into consideration as most conducive to their success.

"Patient engagement technologies have a vital role to play in healthcare digital transformation. These technologies can positively impact cost, quality, access, patient safety, and patient experience across the continuum of care. In addition, these technologies can enable and support care-seeking consumers to become new patients and existing patients to become more involved in their health and care. These responses to the qualities and demands of value-based and consumer-driven healthcare instill the agility, competitiveness, and overall state of readiness providers must continually demonstrate to persist in a new era of healthcare and a digital economy." — Mutaz O. Shegewi, research director, Provider IT Transformation Strategies


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