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Aug 2017 - IDC Survey - Doc # US42983817

IDC's U.S. Enterprise Communications Survey, 2017: Communications Services Monitoring and Management

Authors: Elisabeth Rainge, Amy Lind
On-line Presentation
Abstract

This IDC Survey assesses enterprise commitment to usage and spending on specific proactive management and monitoring features. As enterprises consider new communications services such as cloud VPN and SD-WAN now and in the next one to two years, current management and monitoring practices offer guidance. The results of IDC's 2017 U.S. Enterprise Communications Survey suggest that enterprises are increasing their use of management and monitoring features.

Coverage