This IDC Market Perspective analyzes the developments in the network monitoring market that are spurring a focus on business outcomes and digital end-user experiences. The document provides a deep dive into the impact of analytics, intelligence, and learning technologies that are disrupting the competitive dynamics for network operations investments. Enterprise and telecommunications service provider investments in updated network monitoring and service assurance solutions are highlighted as examples of the new objectives for network monitoring and service assurance.
"Network management technologies and practices are in the early stages of a transition to a new set of use cases for the digital business," said Elisabeth Rainge, research vice president, Network Operations. "Learning, intelligence, and automation are the major game changers that convert network monitoring into service assurance."