TECH BUYER Sep 2017 - IDC Perspective - Doc # US43036117

IT Service Portfolio for Running IT as a Service Business

By: Robert MulthaupAdjunct Research Advisor, Bill KeyworthAdjunct Research Advisor

Abstract

This IDC Perspective discusses how a disciplined IT service portfolio management governance practice at the enterprise level enables senior business management to optimize the risks and rewards of the digital transformation of the business. The objective of enterprise service portfolio management analysis is to present to enterprise management the various option scenarios that will optimize the portfolio risks and rewards in line with enterprise's business goals and objectives, and ultimately to choose the "best" path forward.

Bob Multhaup, adjunct research advisor for IDC's IT Executive Program, affirms that "as multiple, highly expensive DX product innovations become competitive differentiators in the marketplace, adopting best practices of leading industries for service portfolio management becomes highly relevant."


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