Oct 2018 - IDC FutureScape - Doc # US43052618
IDC FutureScape: Worldwide Financial Services 2019 Predictions
By: Neil Ainger, Michael AranetaAssociate Vice President, IDC Financial Insights, Steven D’AlfonsoResearch Director, Compliance, Fraud and Risk Analytics Strategies, Marc DeCastroResearch Director, Consumer Banking, Sabitha MajukumarSenior Research Analyst, Worldwide Insurance Strategies, Karen MasseyResearch Manager, Customer Insights & Analysis, Robert ParkerSenior Vice President, Enterprise Applications, Data Intelligence, Services, and Industry Research, Jerry SilvaResearch Director, Global Retail Banking, Martin StillerSenior Research Analyst, James WesterResearch Director, Worldwide Blockchain Strategies, Thomas ZinkResearch Director
This IDC Financial Insights study presents the top 10 predictions for the financial services industries. Each prediction is shaped by a common set of key drivers that provides a planning tool for technology leaders and their line-of-business counterparts to use in their IT strategic planning efforts. The challenges of the industry today continue to be shaped by trying to match fintech innovations, meet customer expectations, and protect the brand while resources are scarce and regulatory burdens persist.
According to Marc DeCastro, research director, IDC Financial Insights, "The digital lifestyle of the customer has forever changed how financial institutions understand, build, interact, and deliver services while providing a true omni-experience. The predictions in this study are a culmination of the tenets of our research over the past few years. Innovation has reached the point of disruption for financial service firms of all sizes and geographic locations. Driving this growth are advances in platform solutions, open APIs and connected sourcing, artificial intelligence, IoT and robotics, and solutions aimed at improving risk exposure."
IDC Financial Insights: Asia/Pacific Financial Services IT Strategies , IDC Financial Insights: Consumer Banking Engagement Strategies , IDC Financial Insights: European Banking Digital Transformation Strategies , IDC Financial Insights: Worldwide Banking Digital Transformation Strategies , IDC Financial Insights: Worldwide Compliance, Fraud and Risk Analytics Strategies , IDC Financial Insights: Worldwide Corporate Banking Digital Transformation Strategies , IDC Financial Insights: Worldwide Insurance Digital Transformation Strategies , IDC Financial Insights: Worldwide Payment Strategies
Cognitive/artificial intelligence, Financial resource management, Governance, risk and compliance infrastructure, Internet of things, Networking and connectivity devices, Technology buyer, Wearables, eCommerce