This IDC Perspective examines the soft skills required for digital transformation (DX). The successful implementation of digital transformation projects hinges on more than just the underlying technologies. While these are paramount to DX-related endeavors, soft skills, such as interpersonal communication, negotiation, and change management, are the unsung heroes of enduring DX implementations. Complementing your team's technical skills with targeted soft skills can reduce project risk and dramatically enhance the probability of project success.
"While the use of established and leading-edge technologies is, of course, paramount to DX-related endeavors, soft skills — interpersonal communication, change management, strategic thinking, influence, and others — are the unsung heroes of successful DX implementations," says Eric Bloom, adjunct analyst with IDC's IT Executive Programs (IEP).
DevOps strategies, Digital transformation strategies, IT talent and skills management, Innovation strategies, Leadership transformation, Operating model transformation, Technology buyer, WorkSource transformation